Retail Media Ad Operations Specialist

3 weeks ago

Darlinghurst, Australia ED - Group Support Functions Full time

**About Us**

Endeavour Group was created in 2020 through the restructure and merger of the Woolworths Group drinks and hospitality businesses. With a strong track record of growth, combined these businesses form the leading customer franchise in drinks and hospitality in Australia.

United behind a common purpose of ‘Creating a more sociable future together’, we are a 28,000+ strong team with more than 1600 stores and 330 hotels nationally, including leading brands such as Dan Murphy’s, BWS and ALH Hotels.
- **Deliver advertising campaigns across our owned inventory and our full portfolio of brands including Dan Murphy's & BWS.**:

- **Be part of a collaborative & fun team with opportunities to progress your career**

**About the Role**
As the Ad Operations Specialist you will play a pivotal role in the Endeavour Retail Media team working across multiple facets of the campaign operations process.

Whilst our account sales \ management team will engage clients and capture their campaign requirements and media bookings, you will partner behind the scenes ensuring seamless campaign management from booking, through to production, implementation and post campaign reporting to ensure our customers have the best experience.

Your role, reporting into the Production and Compliance Manager, will oversee the relationships with third party delivery \ solution partners ensuring SLA's are met and work across a broad range of media channels including in-store display and audio and breadth of online media.

**Your day to day will involve**:

- Staying across media inventory and its availability for sale; leveraging the analytics team and platform reporting
- Ensuring bookings, content approvals and supply processes are followed
- Deploying creative across the breadth of our owned channels
- Reporting on statuses and SLA's from 3rd party delivery partners
- Building relationships and partnering with internal stakeholders to identify new inventory opportunities for the Retail Media business
- Providing training to clients on our self-service platforms
- Working with our Business Analysts on process improvement and optimisation
- Keeping key stakeholders abreast of upcoming activity; including but not limited to ops, merchandise, marketing and instore teams.

**About You**
You have exceptional organisational skills, the ability to prioritise workload, react to change and provide recommendations on key process decisions. Your client centric, solutions focused approach and great communication style will ensure your success in this role.
You have a proven track record of delivering to tight timelines and being accountable to both internal and external stakeholders.
- Experience in a marketing coordinator / specialist role demonstrating end-to-end campaign management across multiple media
- Agency experience delivering across retail Retail Media or offsite e-commerce channels
- Deep understanding of the shopper path to purchase, the media landscape and its impacts on consumer purchase decisions
- Intermediate to advanced Google suite and/or Excel skills and relative comfort in online navigation
- Business, Commerce or Marketing/Advertising degree qualification desirable.
- We are focused on inclusion and diversity as Ways of Working. If you meet a number of the requirements (and not all), we encourage you to apply._

**The Perks**
- Everyday Rewards Card which gives you access to exclusive employee discounts across Woolworths, BIG W and Endeavour Group brands (BWS, Dan Murphy's, etc) as well as discounts at our ALH Venues
- Training and development - we pride ourselves in helping you realise your potential and give you the opportunity to be innovative
- An exciting career - as our business grows, so do the opportunities for our people
- Headspace days - no meetings company wide
- Flexible working arrangements are encouraged and our norm

**Grow with Endeavour Group**

Endeavour Group comprises a diverse range of drinks and hospitality businesses including BWS, Dan Murphy’s, ALH Hotels and Pinnacle Drinks. We are focused on growing and transforming our businesses to meet the changing needs of customers and we’re driven by a culture that puts our customers and team first.

As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability or sexual orientation. At Endeavour Group we value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating a more sociable future - for our customers and for each other.

**We’d love to hear from You**

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited res

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