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Residential Aged Care Admission Officer

2 months ago

Burwood East, Australia Ryman Healthcare Full time

Use your relationship building skills to support our customer journey from an initial enquiry to becoming a Ryman resident
- Support potential residents and their families
- Take your career to new heights with tailored professional development
- Join a company that values kindness, care and excellence

**About Ryman**

At Ryman, we believe the measure of a full life is one that gets richer with age.

Ryman has grown to become the largest retirement village operator in New Zealand. We own and operate 48 villages in New Zealand and Australia. We have 14 new villages under construction and 9 additional sites in our landbank. We employ more than 7,600 team members. Being the developer, designer, builder, and operator means we will continue to challenge the status quo and adapt to better serve our residents and team members.

Our trailblazing spirit can be felt in every Ryman experience, so if you like the sound of this, then read on.

**About the role**

Ryman Healthcare's beautiful John Flynn Retirement Village in Burwood East (Vic) has an exciting opportunity for a personable and knowledgeable Aged Care Admissions Officer to join our growing team.

This varied role requires extensive experience in Aged Care as you will support potential residents and their families to ensure they are well informed and have a clear understanding regarding financial requirements for Aged Care. You will also support with the completion of financial paperwork, offering ongoing support and resolution to any financial queries and maintaining positive relationships with all residents, relatives, staff and visitors to the village.

This is a** **Part-time position working Monday to Friday 0900 - 1600.

**About you**

To be successful in our dynamic and fast paced environment you will:

- Have previous proven experience in Aged Care financials. You'll have to be a whiz at breaking down aged care jargon. We are talking about RADs/DAPs etc
- Exceptional organisational skills and the ability to juggle conflicting priorities
- Strong empathy with elderly and their families
- Outstanding communication and interpersonal skills
- Accurate documentation skills with high attention to detail
- Confident computer skills with concise documentation
- Drive and passion to deliver first class support to residents

**Ryman perks**
- Work in a facility that operates more like a family business. We are well resourced and have great care ratios
- Fun, friendly and supportive team environment
- Monthly employee recognition
- Receive a complementary designer uniform
- Opportunities for professional development and career progression
- Receive a Ryman Team Benefits card with discounts from 45+ well-known brands

If you're our KIND of person we'd love to hear from you
- Applications will be reviewed as they are received and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date._

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