Administration Officer

5 days ago

Kogarah, Australia St Basil's Aged Care NSW & ACT Full time

**Introduction**:
Administration Officer
- Located in Kogarah with onsite parking/Location
- Rewarding and purpose driven role
- Full time

Come join our team at St Basil’s Homes NSW & ACT, you'll be working alongside an incredibly supportive team.
**About the position**:
A dynamic role with diverse responsibilities that keep you engaged and challenged each day. Your duties will expand across multiple functions including reception, tours and admissions, documentation, and record management. This position will ensure the smooth day to day operations of administration duties for the facility through delivery of high-level customer service, via phone and face to face interactions with our residents and their families as well as other visitors to the facility.
**You will be responsible for**:

- Managing the reception and presenting a professional image for St Basil’s
- Support prospective residents that are considering the transition to aged care
- ensuring that all the necessary information they require is provided timely
- Respond to enquiries, meet with prospective residents and their families
- introduce them to our home and ensure a smooth and timely admission process
- Report to the Admissions and Customer Experience Manager and provide general administrative support to the General Manager
- Undertake essential administrative functions such as billing, banking, and tasks associated with resident admissions
- Perform general administrative duties such as filing, archiving and other duties as directed by the management team.

**About you**:
Your outstanding ability to thrive in both a team and independent work setting, often requiring quick thinking to meet daily challenges in a dynamic environment, is an asset for this role.
**To succeed in this role, you will need to**:

- Recent and strong experience in an Administration role (aged care or healthcare desirable)
- Also have an 'eye' for detail and a desire to provide the best quality service to all staff and clients.
- Ability to work collaboratively within a team, as well as the confidence to work independently.
- Ability to always maintain a high level of confidentiality.
- Proficiency with MS Office Suite and ability to use and learn various systems e.g., quality management system, databases, and rostering systems.
- Demonstrated knowledge and skills in the use of the Microsoft Office suite.

**You’ll also enjoy a range of benefits**:

- Be part of a warm, friendly team that genuinely cares about you and your wellbeing.
- Excellent on-the-job training plus ongoing free learning and development providing pathways for advancement within St Basil’s Homes.

**Please know that employment with St Basil’s Home requires**:

- NDIS Worker Check
- Reference Checks
- Pre-Employment Medical Check

About St Basil's Home
St. Basil’s Homes NSW & ACT is an activity of the Greek Orthodox Archdiocese of Australia and was established specifically to provide care and lifestyle options to ageing Australians.
At St. Basil’s, we think of our consumers as our family. We foster a culture of inclusion and respect and take great pride in delivering person centered care to our consumers through lifestyle quality and choice, accommodation, and clinical and nursing services. Our services include Residential Aged Care, Home and Community Services and Retirement Villages.
Our facilities are based at Kensington, Kogarah, Lakemba, Miranda, and Randwick.

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