
Store Manager
3 weeks ago
SARAH & SEBASTIAN are seeking a dynamic, charismatic & experienced Senior Store Manager to drive sales and lead the team in our new Flagship Store, King Street, Perth.
We are seeking a dynamic and visionary leader to take charge of our Flagship Store. This is more than just a management position—it's an opportunity to lead, inspire, and drive excellence across all aspects of our store's operations, services, and client interactions.
**WHAT YOU WILL DO**
- Drive Operational Excellence: Ensure the highest standards of retail and business procedures are upheld, staying ahead of industry trends.
- Lead Team Development: Train, coach, and inspire your team to deliver exceptional service and manage appointments with precision.
- Champion Client Experience: Oversee all client interactions, from appointments to aftercare, ensuring every client leaves with a world-class experience.
- Drive Sales Growth: Empower your team to exceed sales targets and KPIs through strong client relationships and service excellence.
- Uphold Service Standards: Maintain and champion exceptional service standards, reflecting our company values in every client relationship.
- Ensure Compliance: Adhere to all SARAH & SEBASTIAN procedures and regulatory requirements, from stock management to WH&S standards.
- Communicate Effectively: Serve as a vital link between your team, clients, and head office, ensuring timely and professional communication.
- Manage Administrative Accountability: Oversee the seamless execution of all administrative tasks, from inventory management to appointment scheduling.
NB: Roster for Store Managers is Tuesday to Saturday.
**WHAT WE REQUIRE FROM YOU**
- +5 years previous experience as a experienced Senior Store Manager preferably in jewellery or luxury goods
- Ability to drive sales, a genuine love for building relationships & organisational skills that are second to none.
- Reliability, exceptional attention to detail, a natural leader who influences & inspires others around them.
- Experience in clienteling and building a VIP network.
- Proven track record of people management & team building
- A love & passion for fine jewellery
**WHAT YOU WILL RECEIVE**
- Competitive base salary and lucrative incentive program
- The opportunity to flourish & grow within a dynamic innovative brand
- Generous staff discount
- Jewellery allowance
- A complimentary bespoke SOLDERED bracelet
- Birthday leave
- Free Employee Assistance Program - Acacia
- Experience working for a company that is committed to raising awareness & funds for our oceans.
- Being part of company that is a certified member of the Responsible Jewellery Council.
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