Insurance Claims Adjuster

2 weeks ago


Sydney, Australia Hutch Underwriting Full time

**HUTCH Underwriting**

**$70,000 - $85,000 plus super**

**About Hutch**

Hutch is an Employee Owned Business and all staff share in our success via our Employee Share Option Programme.

We’re an equal opportunities employer and welcome applicants who need flexibility in their working life.

Our slogan, The Clear Way To Better Cover, captures our ambition to do things better - whether that's better people, policies or processes.

**Summary**

As Claims Adjuster for Hutch, you’ll leverage our advanced technology to offer market leading claims service levels to our brokers and clients.

**Responsibilities**

Reporting to the Head of Claims, you’ll have responsibility for handing strata and other insurance claims from lodgement through assessment to payment including:

- Acknowledge first notice of loss (FNOL) and initiate claim handling process promptly
- Detailed examination of claim to determine cause and effect
- Assessment of cause of loss and other claim facts against policy details to determine extent of coverage
- Adjust claims, assessing the extent of damage and estimating repair costs
- Take actions to minimise the cost of claims to Hutch
- Process claims efficiently and accurately within specified SLA timeframes
- Work with management and underwriters to identify and communicate claims trends and insights
- Maintain accurate records of claim handling activities and communicate updates to relevant stakeholders
- Analyse data related to insurance claims and loss events, identifying trends and insights to inform decision-making and premium levels
- Provide extraordinary levels of service to brokers and their clients, ensuring their needs are met and expectations exceeded

This is a full-time position.

**Qualifications & Experience**

At least 3 years’ experience managing a mixed complex portfolio.

Tertiary qualification is preferred.

Your main specialty is loss adjustment, but ideally you would have some experience in construction claims and long tail classes such as liability and financial lines.

Strong organisational skills and attention to detail.

Capable of effectively communicating with both internal and external stakeholders across various levels of sophistication.

Proficient in operating within a dynamic environment and adeptly managing multiple concurrent tasks.

Ability to work both autonomously and as part of a team.

Pay: $70,000.00 - $85,000.00 per year

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (preferred)

Work Location: In person

Application Deadline: 17/07/2024


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