Customer Service Specialist

4 weeks ago

Sale, Australia Beyond Bank Australia Full time

**Company Description**
- Sale, Victoria
- Casual
- $42.21 per hour

**Be part of Beyond Bank a bank that is for and with you**.

We are one of Australia's largest, 100% customer-owned mutual banks with a credit union heritage. With over 300,000 customers and over 40 branches across five states, we are working hard to be the **best relationship bank** for customers and communities in Australia. When you join Beyond Bank, you will work for a B Corp and be part of a friendly, inclusive, and supportive environment where you can continue progressing, no matter what stage of your career.

Our values of Customer Obsessed, Empowering Communities, Right things, right way, Shared Ambition, and Championing Sustainability are integral to all that we do and are the standards to which we hold ourselves.

**Where and how you can work**

This role will be located within our Sale branch.
**Job Description** The Role**

We currently have an exciting opportunity to join our growing **Sale branch** team. The Customer Service Specialist is responsible for advocating Beyond Bank Australia’s core values and to deliver an exceptional customer that is aligned to our Customer Ownership Strategy whilst achieving individual performance targets that contribute towards the overall branch performance.

**In the role you will**
- Provide a local customer owned banking experience to new and existing customers
- Proactively connect customer needs to Beyond Bank’s offerings through excellent listening skills
- Manage general enquiries and provide sound advice and information to our customers
- Contribute to a high achieving team environment with your commitment to success and strong work ethic
- Manage customer bank accounts, including opening, closing, and overseeing transactions
- Collaborate with specialists in the business to deliver the best solution for the customer

**Qualifications**
You're a caring and customer-focused person excited to learn and grow. You value integrity, especially when handling customer information. Your teamwork and commitment to improvement will help us prioritise our customers' needs and satisfaction.
- Excellent customer service skills
- A passion for building lasting customer relationships and serving the local community
- Able to work in a dynamic customer service environment
- Excellent problem solving and analytical skills
- Banking or Financial services experience desirable, but not essential

**See yourself in our team**

Reporting to the Senior Relationship Manager, you will be joining the Branch Team, a group of dedicated professionals who work tirelessly to provide exceptional support to our customers. Whether you are working face-to-face, or over the phone, you will be committed to ensuring that our customers receive the best possible experience with their banking needs.
**Additional Information** Why work for Beyond Bank?**

**And there’s even more benefits**:

- Access to employee discounts, health and wellbeing initiatives, employee and family assistance, plus more
- A flexible, and diverse working environment
- Career development opportunities, training and coaching

By joining Beyond Bank, you will have the opportunity to work alongside talented professionals who will support and encourage you to achieve your full potential. If you are passionate about people and want to make a difference, we would love to hear from you.

**What does our recruitment process look like?**
The process can include a phone screen, video interview, virtual or face-to-face interview, psychometric testing, and all relevant background checking. Some positions may require undergoing 4 weeks of mandatory full training.

Applications close 18/11/2024

**As a certified B Corp we are using our business as a force for good.

  • Customer Service Representative

    2 weeks ago

    Sale, Australia TR3 Recruitment Full time

    Customer Service Officer (Banking)We are seeking an experienced customer service professional to join our team in Sale, VIC. As a Customer Service Officer, you will deliver exceptional customer experiences and provide support with banking tools and transactions.About the RoleThis is a great opportunity for those looking to start or advance their career in...

  • Consultant Paediatrician

    2 weeks ago

    Sale, Australia Central Gippsland Health Service Full time

    Add expected salary to your profile for insights Looking for a new challenge? Join our dynamic paediatric team as a Consultant Paediatrician, where you'll enjoy excellent benefits, a supportive environment, and the opportunity to make a significant impact on children's health About Department CGH is a Level 4 Obstetric service with a capability of 34...

  • Senior Clinician

    7 days ago

    Sale, Australia Latrobe Regional Health Full time

    About UsWe are committed to building a reputation of having the best healthcare staff in Victoria. Our people are critical to our success, and we want to ensure they always have the opportunity to learn, develop, and flourish.This exciting opportunity is available for a Senior Clinician to join our Integrated AOD Mental Health Team. The role will involve...

  • Clinical Lead

    7 days ago

    Sale, Australia Latrobe Regional Health Full time

    About Latrobe Regional HealthWe are a leading healthcare provider in Gippsland, dedicated to delivering exceptional patient care and improving health outcomes.Our team is passionate about making a difference in the lives of our patients and their families. We believe in providing a supportive and inclusive work environment that fosters growth and...

  • Residential Care Youth Support Worker

    3 days ago

    Sale, Australia Allambi Care Full time

    Work with UsAllambi Care is committed to providing high-quality services to vulnerable young people. We are seeking a dedicated and passionate individual to join our team as a Residential Youth Care Specialist. The successful candidate will have a strong background in child and youth care and a proven track record of delivering high-quality services.Key...

  • Mental Health Therapist Leader

    7 days ago

    Sale, Australia Latrobe Regional Health Full time

    Job DescriptionWe are seeking an experienced clinician to join our Integrated AOD Mental Health Team. The role involves improving and integrating service responses for individuals with complex needs associated with co-occurring mental health and substance use problems.The successful candidate will provide direct care, collaborative care, primary, secondary...

  • Substance Abuse Program Manager

    7 days ago

    Sale, Australia Latrobe Regional Health Full time

    About This RoleWe are seeking an experienced clinician to join our Integrated AOD Mental Health Team. The role involves improving and integrating service responses for individuals with complex needs associated with co-occurring mental health and substance use problems.The successful candidate will provide direct care, collaborative care, primary, secondary...

  • Senior Psychiatrist

    5 days ago

    Sale, Australia Paragon Medics Full time

    Locum Consultant Psychiatrist - General AdultThe DetailsPosition Overview:This is a unique opportunity for a skilled psychiatrist to work in Sale.You will be responsible for providing expert medical care to patients with various psychiatric conditions.Key Responsibilities:Deliver high-quality patient care and treatment plans.Work collaboratively with...

  • Maintenance and Repair Specialist

    7 days ago

    Sale, Australia Ventia Pty Limited Full time

    About VentiaVentia Pty Limited is a leading infrastructure services company operating across Australia and New Zealand. We provide essential services to our clients, ensuring the smooth operation of their critical assets.We are currently seeking a skilled Carpenter to join our team in East Sale, Victoria, working in partnership with the Australian Defence...

  • Dental Specialist Opportunities

    7 days ago

    Sale, Australia Bupa Dental Care Full time

    Company OverviewBupa Dental Care is a leading provider of dental services, with a strong commitment to delivering high-quality patient care and exceptional clinical outcomes.Our team of experienced clinicians work together to provide comprehensive dental services, from routine check-ups to complex procedures.We pride ourselves on our ability to support the...

  • Youth Access Specialist

    5 days ago

    Sale, Australia Relationships Australia VIC Full time

    About Relationships Australia VICWe are a community-based, not-for-profit organisation with no religious affiliations. Our vision is for positive, respectful, safe and fulfilling relationships for all Australians.For more than 75 years, we have been delivering high quality family and relationship support services, and we now support more than 20,000 clients...

  • Aps 3 - Health Clerk

    3 weeks ago

    Sale, Australia Australian Government Full time

    $69,898 - $77,016 + up to 15.4% Superannuation - East Sale - VIC **The Role** The APS 3 Health Clerk is an important member in the Primary Health Care Team model, acting as an essential interface between ADF patients and their health care providers. Their role involves liaison with patients, health professionals, and other stakeholders to ensure support to...

  • Permanent Residential Care Youth Workers

    4 weeks ago

    Sale, Australia Allambi Care Full time

    Work for a leading organisation that is 40 years strong - Play a critical role in changing a young persons’ life - Be supported and mentored throughout your career journey with us - Join an organisation that truly values its employees **Your new role supporting youth** Residential Care Workers are some of the most influential people in a young person’s...

  • Project Estimation and Coordination Specialist

    5 days ago

    Sale, Australia GBG Concrete and Construction Pty Ltd Full time

    We are seeking an experienced Estimator/Project Coordinator to join our team at GBG Concrete & Construction.About the PositionThis role involves working closely with our clients to understand their needs and delivering high-quality project outcomes.The ideal candidate will be a motivated and organized individual with excellent analytical and communication...

  • Welding Specialist

    2 days ago

    Sale, Australia Baker Hughes Gruppe Full time

    **Company Overview**Baker Hughes Gruppe is a leading provider of innovative technologies and services to the energy industry. Our team is committed to delivering exceptional results and pushing the boundaries of what is possible.

  • Butcher Shop Assistant

    3 weeks ago

    Sale, Australia Gippsland Butchers Block Full time

    About Gippsland Butchers Block: Gippsland Butchers Block is a trusted provider of premium Australian meat to local restaurants, cafes, bakeries, and more. With a focus on quality and freshness, we take pride in offering a wide range of fresh meat, seafood, pet food, and condiments to our valued customers. **Job Description**: We are seeking a reliable...

  • Field Delivery Manager

    4 weeks ago

    Sale, Australia Downer Group Full time

    Downer **Network Services **provide maintenance and minor capital works for our key Electricity Distribution client in **Victoria **. Our team are specialists in their field and our environment involves a high level of collaboration with our field crews, planning experts, operational leaders & functional support teams. **THE OPPORTUNITY** We are searching...

  • Café All Rounder

    4 weeks ago

    Sale, Australia AAFCANS Full time

    AAFCANS purpose is to serve the Australian Defence Community. Our outlets are designed to provide convenient café style coffee, offering meals and convenience products on Army and Air Force bases. About the role: - Casual - Monday to Friday, no weekends or public holidays - Based at East Sale RAAF Base - 20-25 hours - Serving cafe style options to Defence...

  • Part Time Sales Assistant Prouds Sale

    6 days ago

    Sale, Australia Prouds Careers Full time

    Opportunity to grow your retail career - Commission scheme to recognise and reward your sales achievements - Become a part of our 120+ year legacy We are renowned, high-quality and timeless Are you a motivated sales superstar looking for more than just a job? Do you have an interest in all things sparkly? Are you looking for a challenge within a supportive...

  • Bar Attendant

    4 weeks ago

    Sale, Australia Ventia Pty Limited Full time

    Bar Attendant **Date**:12 Feb 2025 **Location**:Sale, VIC, AU, 3852 **Company**:Ventia **Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities.** - In collaboration with the Australian Defence Force, we are seeking a...