Receptionist/administration

3 weeks ago

Croydon, Australia EJ Care Support Services Pty Ltd Full time

**Position Description**

**JOB TITLE**:
Receptionist /Administration

**JOB DESCRIPTION**:
The receptionist will provide a helpful and professional reception service and will contribute to the overall performance to our company by ensuring excellent customer service and effective and efficient work allocation.

**TYPE OF EMPLOYMENT**:

- Part time_

**REPORT TO**:

- Managing Director and Operations Director_

**LOCATION**:

- 116 Main Street, Croydon, Victoria 3136_

**MAIN DUTIES / RESPONSIBILITIES**:

- Managing incoming telephone calls and ensuring that all enquiries are dealt with in a timely and efficient manner.
- Meet and greet all clients and visitors and maintain the reception area.
- Assisting in preparing and setting up conference/meeting rooms and group events.
- Main point of contact for office facilities maintenance.
- Carrying out administrative duties such as filing, typing, copying, binding, scanning etc.
- Assisting with client intake forms, quotations, drafting Service Agreements and capturing new client details in the system.
- Administering and managing client shifts, staff rosters and ensuring clients shifts are maintained continuously.
- Filing and updating clients and staff administration files.
- General office duties as required.

**QUALIFICATIONS**:

- Current Criminal Record Check and Working with Children Check.
- NDIS Worker Screening Check
- Certificate lll/IV in relevant areas

**EXPERIENCE**:

- Experience in a reception/guest relation role in an office environment.
- Knowledge of continuous quality improvement principles

**SKILLS**:

- Strong customer service skills and ability to remain calm at all times.
- Proactive, enthusiastic and ability to multi-task.
- Professional phone manner.
- A self-starter and ability to work independently.
- Strong time management and ability to prioritize.
- Ability to use Microsoft Office suite of programs and other computer systems for record keeping.
- Ability to work as part of a team and maintain good working relationships.

**Job Type**: Part-time
Part-time hours: 32 per week

**Salary**: From $28.00 per hour

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Croydon, VIC 3136: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- MS Office: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Application Deadline: 30/04/2023
Expected Start Date: 01/05/2023

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