Service Desk Analyst
4 weeks ago
Well established Australian MSP
- Excellent career opportunity
- Great team environment
Our client is a well-established IT Solutions and Consulting group offering a range of IT Services, Managed Cloud Services, Infrastructure Solutions, Security Solutions, and Managed Services to the Corporate, Government and Enterprise Marketplace.
**Essential Skills & Experience**
- Service Desk/IT Support experience working in a corporate environment.
- Experienced in request logging tools
- A proven track record in providing excellent customer service and technical support
- Level 1 experience in the following:
- Citrix
- Active Directory
- Exchange,
- Windows O/S
- Microsoft Office suite and 365 troubleshooting.
- MS Azure
- PowerShell
- ITIL certification or have knowledge of ITIL.
- Experience working in a managed service environment is desirable
- Reliability, efficiency, and the ability to learn processes and technologies quickly
- We are seeking someone who is driven and determined to be their best
**You must be an Australian Citizen or permanent resident**
This is an excellent opportunity to join a well established, Australian company that is undergoing impressive growth who pride themselves on their reputation for quality and service.
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