Function & Events Organiser

**Functions & Events Organiser**

Robina Pavilion

Robina, Gold Coast QLD

Management (Hospitality & Tourism)

Full time

Salary $70 000

The Robina Pavilion is one of the premier food and beverage venues on the Gold Coast. Voted “Best Pub on the Gold Coast”, it is the pre-eminent dining, entertainment, functions and gaming venue within Robina and the surrounding suburbs.

Currently the venue boasts a 180 seat Restaurant, Lounge and Sport's bars, 40 gaming machines, Liquor Barn and Drive Thru, a beautiful lakeside area ideal for functions & events, plus an outdoor deck all overlooking the water. All up our capacity tips the scales at 800 guests.

We are searching for a Functions & Events Organiser to join our current busy team. The successful applicant will have a dynamic personality, 3 years’ experience in supervising functions and events, and have the ability to sell our venue as a destination for any event, no matter how big or small.

The role will be suited to someone who is positive, outgoing, creative, and wants a long-term career with the Robina Pavilion. You must have a driving passion and enthusiasm for creating a function or event that exceeds our customer’s expectations, and be confident assisting in the delivery of food and beverages where needed - all whilst maintaining a high level of service delivery.

This is a full-time position, and flexibility with working hours is essential as weekend, early morning and evening work is involved; as is the ability to perform manual handling and physically demanding work tasks like setting up for a function.

**Requirements for this role**:

- A strong passion for the events and hospitality industry, with over 2 years’ experience
- Relevant qualifications
- Excellent verbal and written communication skills
- Experience in building event orders and coordinating with clients
- A calm nature and professional manner, with experience in conflict resolution
- Ability to work in a high energy team
- Able to work autonomously and meet strict deadlines
- A sound knowledge of Microsoft Word, Excel, Outlook & Publisher (IVVY, OpenTable and SwiftPos knowledge a definite advantage).
- Must be innovative and love to create new ideas and methods of new client recruitment and retainment
- Able to set and follow budgets for all events
- Must be disciplined and have great organisational skills
- Have the ability to quickly think on your feet and problem solve ‘on the go’
- Flexibility in working hours
- A Nationally Accredited RSA
- You must have your own transport for this location

**Tasks & Duties**:

- Booking and management of functions, engagement parties, weddings and all extraordinary events in between, setting tasks for team members.
- Coordinating and overseeing events from start, through to execution and conclusion while upholding company standards.
- Control of event, sequence of service, set up, break down, liaising with head chef and kitchen team, organising entertainers and theming suppliers on event days.
- Mentoring and supervising of other events staff
- Ensuring that an exceptional level of service and efficiency is always delivered, while maintaining a high standard of product quality and presentation
- Customer invoicing and follow up on payments and deposits.
- Regular reporting to Management
- Soliciting customer feedback following events.

If you want to work in a fun, creative and dynamic venue, where you will be valued and rewarded, please submit your Resume and a cover letter today.

**Salary**: $70,000.00 per year

Schedule:

- 10 hour shift
- Day shift
- Evening shift
- Every weekend
- Night shift
- Public holidays
- Rotating roster
- Shift work

Ability to commute/relocate:

- Robina, QLD: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Function and event organising: 3 years (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Application Deadline: 06/04/2024
Expected Start Date: 15/04/2024