Communications Coordinator

6 months ago

Melbourne, Australia REA Group Full time

Communications Coordinator- Join an industry-leading business and play a key role in our communications and engagement team- Flexible hybrid work arrangements- Dynamic, fast-paced environment with opportunities for growth- Permanent, full-time role based in Melbourne or Sydney

We're REA
- REA Group

is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business, specialising in property.

With bold and ambitious goals, we are changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home.

Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we’re proud to be named in Australia’s “Top 5” Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women.

Where the team fits in

The Communications Coordinator role sits within the Corporate Communications, Events & Franchise Marketing team as part of the Financial Services business at REA Group. Our team’s goal is to create an engaged, informed and connected Mortgage Choice broker network.

What the role is all about

The Communications Coordinator provides essential support in creating and delivering accurate, timely and error-free communications to our broker network, internal teams and external audiences, as well as supporting with other critical engagement initiatives such as the Mortgage Choice Charity Foundation and our industry awards submissions.- Working closely with the Broker Communications Manager and Senior Manager Communications and Engagement to deliver the strategic plan for broker communications and engagement initiatives- Managing the Broker Engagement Calendar, ensuring all network communications and activities are recorded and delivery schedules effectively managed for maximum impact/cut-through- Assisting with the coordination and delivery of broker communications initiatives, taking ownership of BAU communications, preparing comms plans and owning some change initiatives- Providing communications support to other areas of the team, including Marketing, Events and Corporate Communications across a range of communications materials and for diverse audiences- Writing and editing high-quality, error-free content, delivered to deadline- Analysing the performance of content and identifying ways to increase the effectiveness of broker communications- Running professional webinars via Zoom for the broker network and internal teams- Updating and maintaining relevant sections of online resources such as the Help Centre and The Garage.

You’ll also be involved in - or own - stretch goals/projects where you’ll have the opportunity to really shape the world around you:
- Refreshing the structure and design of broker communications to increase effectiveness and cut-through, including enhancing overall creative, video production and podcasts.- Streamlining internal communications processes to elevate delivery standards- Growing the reach and impact of cornerstone cultural programs such as the Mortgage Choice Charity Foundation, milestone recognition, the Aspire program for women- Managing and developing industry award submissions to increase the profile of our broker network.

Who we’re looking for- At least 3 years experience in a communications, media or PR role- Experience using HubSpot or similar CRM platforms for eDM delivery is ideal- A tertiary qualification in Communications or a related discipline- Exceptional copywriting skills, and experience across a range of editorial materials and channels- The ability to deliver high-quality copy to brief and within deadline- Exceptional organisation and time management skills, with experience working in a fast-paced and agile environment, and juggling competing priorities- The people skills to build relationships with a range of stakeholders at varying levels of the organisation- Solid tech skills (Word, PowerPoint, Excel, Adobe, Zoom, CRM experience)- A can-do attitude and positive approach- Experience in Financial Services or mortgage broking is desirable.

The REA experience

The physical, mental, emotional and financial health of our people is something we’ll never stop caring about. This is a place to learn and grow. We’re committed to your development - both professionally and personally. Your experience with us is something we take seriously.

We offer:
- A hybrid and flexible approach to working
Flexible parental leave offering for primary and secondary carers- Programs to support mental, emotional, financial and physical health & wellbeing- Our Because We Care program offers employees volunteering leave, community grants, matched payroll

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