Product Manager

2 months ago

Sydney, Australia Class Super Full time

**A BIT ABOUT US**

HUB24 Group (ASX:HUB) leads the wealth industry as the best provider of integrated platform, technology and data solutions, and we’re not done yet. At HUB24, we believe in the value of advice and by collaborating with the industry and leveraging our technology and data expertise, we’re helping to solve key challenges to enable the delivery of accessible financial advice and empower better financial futures for more Australians.

Our solutions include Australia’s best platform HUB24, leading SMSF software Class, and myprosperity’s innovative client portal technology.

HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)

**The role**

This role plays a key part in the Product Management Team, responsible for supporting the ongoing management of HUB24's Private Label arrangements and overseeing product governance across the HUB24 Group.

**Key responsibilities**:
- Manage day-to-day operations of HUB24 Private Label platform relationships.
- Ensure compliance with contractual, legal, and regulatory obligations for Private Label partnerships.
- Gather and address client feedback to improve customer satisfaction and product offerings.
- Monitor partner performance and satisfaction, initiating improvements as needed.
- Coordinate with internal teams to align Private Label services with client needs and industry standards.
- Oversee and update disclosure documents to meet regulatory standards and ensure accuracy.
- Maintain and uplift policies and procedures documentation across HUB24 Group products.
- Support updates to governance frameworks and policies, aligning with industry best practices.
- Collaborate with Compliance and Legal teams to integrate new regulatory requirements into governance and documentation.
- Stay informed on industry trends and regulatory changes to proactively manage impacts on HUB24's product governance and Private Label arrangements.

**Key requirements**:
- At least 2 years’ experience in financial services, with a particular emphasis Wrap Platform product management.
- Demonstrated experience in relationship management.
- Working knowledge of the legislative/ technical rules impacting platforms and investments.
- Experienced in reviewing and writing product disclosure documentation
- Excellent communication skills (verbal and written).
- Ability to work in a fast-paced environment and to be able to manage competing priorities.

**THE HUB24 STORY**

We think creatively and we’re not constrained by traditional thinking or barriers to success. We’re led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians.

**Benefits and Perks**:
**Employee Share Scheme**: Receive tax free shares on an annual basis (permanent employees only).

**Unlimited Access to internal and external learning**: Learn, grow, and develop with us.

**Added purchase and bonus leave**: Purchase 2 extra weeks of additional leave per year on top of your standard 4 weeks, plus an extra 5 days if you use your 20 days of leave within 12 months.

**Volunteer Day**: 1 day Volunteer Day to use on your charity of choice.

**Enhanced Parental Leave**: We offer 12 weeks of paid parental leave in addition to statutory government leave.

**Flexible Working**: We offer hybrid working arrangements.

**HUBlife**: Enjoy a huge range of discounts including health, wellness and financial with our corporate partner.

**Employee Assistance Program**:Well-being Service provided to you plus your family members.

We pride ourselves on being an inclusive employer of choice where our people can bring their whole selves to work and feel 100% safe and supported to do so.
- If you don't feel you fit this role 100%, we would still love to hear from you Tell us what you're interested in - you still might have a skill we didn't realise we needed _

**_
2024 Circle Back Initiative Employer - we commit to respond to every applicant._**

**_ Endorsed by _**_WORK180_**_, we are proud to be recognised as an employer of choice for women._**

**_ We have been nominated and placed on the BOSS Best Places to work list._

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