Customer Service Team Member
6 months ago
At Smash Splash, we want to create a positive space where releasing that stress is a fun and empowering experience With a variety of different rooms, our customers enjoy taking their frustrations out on plates, tvs and anything else that they can smash.
We have great opportunity for a Customer Service Superstar to join our team in Oakleigh. The position will suit an enthusiastic individual who enjoys the concept of what we do. Working 3 - 5 days a week (Wednesday to Sunday) your responsibilities include:
- Welcome, assist and induct all customers to the rooms
- Coordinate bookings, customer inquiries and requests
- Promote services and promotional activities
- Facilitate safety inductions, clean and set up rooms
- Maintain stock, materials and equipment
To be considered you must have lots energy and a customer focused attitude that is committed to creating memorable moments for everyone.
- Excellent communication and time management skills
- Strong safety and wellbeing commitment
- Ability to work under pressure, multi task and demonstrate a flexible approach
- Be physically fit and healthy
- Have a working with children check and First aid certificate is preferred
**Job Types**: Part-time, Casual
Part-time hours: 10 - 24 per week
**Salary**: From $21.00 per hour
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Weekend availability
**Experience**:
- Customer service: 1 year (preferred)
Licence/Certification:
- First Aid Certification (preferred)
- Working with Children Check (preferred)
Work Location: In person
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