Aged Care Liaison Officer

2 weeks ago


Surry Hills, Australia Mission Australia Full time

**Permanent Part Time**:

- **Location: Surry Hills, NSW**:

- **Salary: $55K plus supper with additional salary packaging benefits**:

- **Make a meaningful difference to the lives of Australians in need.**

**Life at Mission Australia**

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

**Your Opportunity**

Working within residential aged care facility, this role will liaise with different stakeholders in a professional and timely manner. You will be the point of contact for all enquiries and be involved in ensuring security and communication with multidisciplinary services.

Your key responsibilities will be to:

- Liaising with multidisciplinary professional services such as police, ambulance ensuring that information is given for expediency of treatment given to care recipient, staff and visitors.
- Be the contact person for visitors and suppliers and ensure all phone calls are attended and directed to the correct department
- Update care recipient information sheet in accordance with room and mobility status for effective dissemination of information
- Maintain 24-hour rosters and appropriate staffing levels as per the accreditation standards
- Provide assistance to different areas of aged care to make sure smooth functioning of the facility
- Ensure care recipients movements are accurately recorded in the register
- Work along with the director of care and registered nurse to make sure all clinical supplies and dietary information are recorded on a day-to-day basis
- Organize archiving files and record all files on register.

**Requirements for Success**
- A relevant qualification in administration
- Strong organising and customer service skills
- Well-developed written and verbal communication
- Basic to intermediate knowledge of MS office Suites
- Understanding of mental health and conflict resolution
- Provide evidence of full Covid 19 and flu vaccination

Before starting work with us, you will need to undertake a national police history check, qualifications, referee checks.

**Our culture**

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We’re committed to the safety and wellbeing of each other and the people we serve.

We recognise and respect diversity. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

Find out more about a **career with Mission Australia**.

**Your benefits**
- Rewarding work - every day you know you’re making a real difference
- Not-for-profit salary packaging, reducing your tax (details via **AccessPay)**:

- Generous discounts with health insurance and major retailers
- Free external, confidential counselling and access to chaplaincy support.

**How to apply**

For more information, feel free to view the Position Description via ACLO PD Revised (1).docx.



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