Operations Supervisor

3 days ago

Enfield, Australia TNT Express Full time

**Who are we?**

At FedEx, moving the world doesn’t only mean delivering for our customers around the globe. Moving the world is also about creating what’s next.

We’re team FedEx - 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what’s next.

This isn’t a place to get just a job, here you get a career for life. It’s a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results - for our customers, for our people and for the planet.

Here you will be given the flexibility and the empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we always manage to drive and deliver excellence.

**Our Values**

Our culture values empower us to deliver great results. With one FedEx culture, we:
Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what’s next.

**Awards**
- FedEx has consistently ranked among the top 20 in the “World’s Most Admired Companies” report, published in FORTUNE magazine, since 2001
- Ethisphere named FedEx as one of World’s Most Ethical Companies® in 2023

**What you’ll do**

As an Operations Supervisor, you will be responsible for leading our PM operations - this will involve handling all FedEx products with a major focus on domestic priority and international freight.

Your focus will be to drive operational excellence by managing and controlling aspects of the operations whilst developing and influencing positive team outcomes. Comprehensive knowledge and experience in the areas of operations/logistics, sales, industrial relations, and contemporary leadership principles are important.
- Lead, motivate, and empower our team to deliver exceptional service through effective communication, leadership, and performance management.
- Analyze operational results and take proactive measures to meet targets for service quality, cost optimization, and loss prevention.
- Cultivate a customer-centric culture by implementing initiatives that enhance satisfaction and loyalty.
- Utilize standard tools for reporting, measurement, and resource management to drive efficiency and cost-effectiveness.
- Champion continuous improvement initiatives and share best practices across the team.
- Implement optimization programs to enhance service levels while managing costs.
- Identify training needs and develop strategies for team development and growth

**What you’ll bring to the team**
- Experience in an operations environment
- Strong understanding of optimization processes and business fundamentals
- Proficiency in operational technology and tools
- Track record of driving continuous improvement and achieving results
- Excellent communication skills and ability to work in a multicultural environment
- Demonstrated experience in training, coaching, and team management
- Professional certification or equivalent experience preferred
- People management experience, preferably in operations.

Post Code: 2136 | Enfield

**What’s in it for you?**

Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, and cross-functional projects - we make sure you have everything you need to become anything you want to be.

Whether it’s professional courses or on-the-job learning. Leadership development or technical skills and training. Tutoring, coaching, or mentoring. The depth and breadth of learnings are boundless with free in-house training & development programs and paid tuition assistance.
- Health & wellness, employee assistance, and rewards and recognition programs.
- Special employee discounts on computers, electronics, health insurance, travel packages, and much more

**Our Commitment** **to Equal Opportunities**

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state, or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

**Interested to join Team FedEx?**

Everyone at FedEx has a part to play. It’s about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you’re a business leader or delivery driver, you’ll be empowered to take responsibility and overcome each challenge in your own way.

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