Restoration Technician

2 months ago

Melbourne, Australia Ethos Building & Restoration Full time

We are currently offering a career path opportunity for someone highly motivated to join our newly created restoration team and facility team in Melbourne as a Restoration Technician. Reporting to the Restoration Manager, this role will be responsible for undertaking a variety of commercial and domestic water, mould and fire insurance restoration claims. You will have full exposure to the construction aspect of the business and working side by side with our Construction Supervisors and Construction Estimators. You will also have the full support of our Operations and Claims Management Team.

**Your Key Responsibilities Will Include**:

- Attend to business hours emergency response, mitigation and clean-up of properties damaged by mould, water and fire
- Option to service after hours claims
- Initiate, control and complete all restoration works regarding mould, water and fire
- Scope preparation and budget estimation
- Report writing
- Proactive and professional communication
- Completing all restoration projects within high standards of quality
- Adhere to IICRC standards and guidelines

**About You**:

- Prior restoration technician experience
- IICRC accreditation not preferred but highly desirable
- Excellent time management skills with attention to detail
- Ability to multitask and problem solve
- High level of customer service focus
- Good computer literacy
- A proactive attitude with a high level of initiative, drive, and leadership.

**In return, we will offer you**:

- A competitive salary package
- A brand-new company vehicle
- Great work life balance (No after hour rosters)
- Autonomy in the role
- A friendly and cohesive team environment
- Full management support
- Further IICRC accredited training

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