Loading Dock Security Officer

2 weeks ago

Melbourne, Australia Wilson Security Full time

Monday - Friday 10.00am - 6.00pm
- CBD Based
- Must have control room experience

Wilson Security is the leading provider in the provision of security services across Australia and New Zealand. Our services are supported by a highly experienced management team, industry-leading expertise and a strong local and national structure. We are committed to becoming Australasia’s leading provider of integrated Security Solutions. Wilson Security has an established Blue Chip national client portfolio which is in a period of significant growth

**THE POSITION**:
Wilson Security requires a Loading Dock Security Guard

This unique role requires you to work in fast-paced environment and wear multiple hats.

The roster is Monday to Friday 10.00am - 6.00pm.

**ROLE RESPONSIBILITIES**:

- Act as the primary response to any security related incidents and escalate matters to Management
- Concierge duties such as greeting and directing clients
- Provide excellent customer service
- Administration of the site Access Control including managing access cards
- Interact with various stakeholders including client representatives, building and facilities management, contractors, emergency services, employees and the general public
- Monitor Access control, alarm control and CCTV to detect any security breaches or incidents
- Conduct internal area safety and security patrols
- Risk identification, incident response and issue resolution
- Maintain electronic site log books and complete initial security reports as required
- Observe, practice and implement OHS practices

**REQUIREMENTS/SKILLS**:

- **Current Victorian Security Licence with Control Room endorsement**:

- Current First Aid Certificate
- Full, unlimited Right-To-Work in Australia
- Experience in a similar role is highly regarded*
- Customer Service experience a must
- Professional presentation and grooming
- Confident interpersonal and communication skills
- Physically fit
- Understanding of Microsoft office* highly regarded* and experience with induction software (Sassi/Sign/Rapid Access)
- **Access control systems experience a MUST**

If you think you have what it takes to be a Wilson

Wilson Security is an employer of choice, and we engage with our people using a number of mediums, including online and in person. We offer Training and Development, Employee benefits, including a Wellbeing Hub, Health Insurance discounts and Employee Assistance Programs; we have an Innovation Council and a Corporate Social Responsibility team inspired to find innovative ways to connect with our people and the communities in which we work through fundraising, sponsorship and team building activities. In 2021, Wilson Security was recognised by our industry as the winner of the Outstanding Security Performance Awards for being an Outstanding Security Guarding Company as presented by the Australian Security Industry Association.

At Wilson Security, we are building a workforce that is representative of the community we protect.

We welcome people from diverse backgrounds and are committed to providing opportunities for Aboriginal and Torres Strait Islander people with employment and career opportunities. We have an inclusive culture where innovation and teamwork are celebrated in many ways, including our monthly STRIVE awards.

WilsonSecurity

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