Research Consultant

5 days ago

Melbourne, Australia ORIMA Research Full time

Posted: 19/03/2024

Closing Date: 21/04/2024

Job Type: Permanent - Full Time

Location: Melbourne

Job Category: Research & Consulting

ORIMA Research is a private Australian-owned professional services firm that provides market and social research, data analytics, organisational performance improvement and related advisory services. We are a genuine public sector research specialist, whereby over 90% of our clients are in the government sector. Established in 1996, we now have around 70 professional staff working across four offices in Melbourne, Canberra, Sydney and Brisbane.

ORIMA is a values-based organisation and we pride ourselves on our service ethos, high performance culture, innovation, integrity and focus on helping our staff to thrive. We are:

- People who believe in the value of evidence-based approaches to inform government decision making;
- Lateral thinkers and problem solvers - we find the best solutions for our clients; and
- From a diverse range of qualifications and professional backgrounds.

Due to growth, we are seeking a researcher with a minimum of three years’ experience in quantitative research to support social research projects, involving survey methodology, across a range of areas including education, community sentiment, communications campaign development, customer/client experience and more, including partnering with qualitative research teams as required. The nature of the projects requires flexibility in research design, strong problem-solving skills and the ability to quickly understand client needs and identify how research can be used to address them.

The researcher would work within a small team of highly skilled researchers with a passion for making a difference to the clients we serve. We are looking for a self-starter who will uphold privacy and confidentiality in all that they do, and who will contribute to a supportive, positive and engaged office culture. The role is based onsite, in our bright, new Melbourne office in Collingwood.

Responsibilities include:

- Managing projects effectively, including management of contractors (e.g. panels); and ensuring projects are managed within time and budget, and to client expectations
- Client liaison and co-ordination to deliver outputs to agreed timeframes
- Questionnaire design and, where relevant, incorporating key insights from qualitative research and stakeholder input
- Providing operational oversight and support for survey administration processes
- Analysing and interpreting data (using Q/SPSS and Excel), including higher level statistical analysis where required
- Deducing key findings and overall project ‘narrative’
- Communicating research findings clearly and concisely in written, oral and graphical form; using and preparing data visualisation to optimise reports - such as through infographics and charts
- Preparing reports in PowerPoint and Word formats to publication standard - including primary drafting and reviewing input from other team members
- Collaborating on or overseeing projects with team members and staff across the organisation
- Supporting and training less experienced staff
- Assisting in preparing proposals and maintaining relationships with existing clients with the view to become their research provider of choice

**Desired Skills and Experience**:
We are seeking:

- Australian Citizens (preferred)/PR
- 3 or more years of relevant work experience
- Relevant graduate or postgraduate qualification/s - ideally in Commerce, Marketing, Psychology, Social Science, Economics and / or Statistics or other relevant degree

**Technical Skills**
- Strong quantitative data analysis skills with ability to translate results into meaningful findings and recommendations
- Experience in managing research or consulting projects
- Competency in Excel and utilisation of statistical packages such as SPSS, R, and/or Q
- Experience with statistical analysis and statistical methods used in the market and social research industry
- Competency in PowerPoint and Word
- Understanding of how to explain quantitative data in a way that is accessible and insightful
- Client management and project management skills
- Experience or interest in the public sector and/ or social research

**General Skills**
- Very strong attention to detail
- Strong communication skills - both verbal and written
- Ability to manage multiple tasks, set priorities, organise work and achieve objectives within timelines and budget
- Able to work in a small team environment and be a genuine team player
- Self-motivated with a positive mindset, resilience and ‘can do’ attitude; understanding the benefits of a positive attitude on others
- Ability to work under pressure and in a constructive and helpful manner
- Motivated to pursue excellence
- Strong learner with a desire to advance consulting skills and grow in leadership
- Proactive and responsive - thinking ahead in monitoring and guiding projects

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