Assistant Manager
5 months ago
**Assistant Manager - petrol and convenience - St Kilda**
**About the Business**: Join this leading petrol and convenience store located in St Kilda. Committed to providing exceptional customer service and convenience to our valued customers, we are a trusted destination for fuel, groceries, snacks, and other everyday essentials. As a well-established and growing business, we are seeking a motivated and experienced Assistant Manager to join our team and contribute to our continued success.
**About the Role**: As the Assistant Manager, you will play a pivotal role in ensuring the smooth and efficient operation of our petrol and convenience store. Your key responsibilities will include:
- Assisting the Store Manager in daily operations, including managing staff, inventory, and ensuring compliance with company policies and procedures.
- Leading by example and providing exceptional customer service to create a positive and welcoming atmosphere for customers.
- Supervising and training staff members to deliver excellent customer service, maintain store cleanliness, and uphold high merchandising standards.
- Handling cash transactions, including opening and closing registers, reconciling cash drawers, and ensuring accuracy in cash handling procedures.
- Managing inventory levels, receiving and processing deliveries, and ensuring proper stock rotation to minimise wastage.
- Collaborating with the Store Manager to analyse sales data, identify trends, and implement strategies to achieve sales targets and maximise profitability.
- Ensuring compliance with health and safety regulations and maintaining a safe working environment for staff and customers.
- Assisting in resolving customer inquiries, concerns, and complaints in a professional and timely manner.
- Supporting the Store Manager in administrative tasks such as scheduling, payroll, and reporting.
**Skills and Experience**: To succeed in this role, you should possess the following qualifications and skills:
- Proven experience in a retail or convenience store environment, preferably in a supervisory or assistant manager capacity.
- Strong leadership skills with the ability to motivate and guide a diverse team.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Strong organisational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Proficient computer skills, including experience with point-of-sale (POS) systems and inventory management software.
- Knowledge of petrol station operations, including fuel management and safety protocols, is desirable.
- Ability to handle cash transactions accurately and efficiently.
- Flexibility to work a rotating roster, including weekends and public holidays.
**Benefits**: Offering the following benefits to our Assistant Manager:
- Competitive remuneration package commensurate with experience.
- Opportunities for career growth and development within a successful and expanding company.
- Supportive and collaborative work environment with a focus on teamwork.
- Employee discounts on store products and services.
- Convenient location in Frankston with easy access to public transportation and local amenities.
If you are a motivated and customer-focused retail professional looking to take the next step in your career, we want to hear from you. Join our dynamic team and contribute to providing exceptional service and convenience to their customers.
Alternatively, for a confidential discussion, please contact **Bianca McMurray **on **0434 248 227**quoting the reference number above, or check out our website for other available positions.
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