Program Manager

6 days ago

Spring Hill, Australia St Vincent de Paul Society Full time

**Posted**:
24/05/2024

**Closing Date**:
07/06/2024

**Salary**:
$54.65 - $54.65

**Job Type**:
Contract

**Location**:
Spring Hill

**Job Category**:
Housing & Homelessness,Management

**Life at St Vincent de Paul Society Queensland**

We are a front-runner in the social community space, dedicated to providing innovative housing solutions and comprehensive support to those experiencing homelessness. Our not-for-profit organisation is recognised statewide for its leadership and commitment to creating positive change.
We are what we do. We believe in making a difference. We are committed to leading with our values and mission at heart.

**What we can offer you**
- Work with a purpose - not your average organisation and not your average role
- Competitive hourly rate and excellent employment benefits under our Employee Agreement
- Salary packaging arrangements - helping you save on tax
- Access to our Employee Assistance Program - our employees are our most valuable asset
- A welcoming and inclusive environment where you’ll always feel part of a team

Job Description

**Your Role**:
As Program Manager, you will oversee the daily operations of one of the largest immediate supported accommodation facilities in Queensland. The program supports those who are homeless, through both centre-based and mobile outreach with a key focus on long-term sustainable housing outcomes. The Hostel is a 24/7 service, consisting of 84 rooms. The clients are predominantly single men & women however we can support couples. Your team will consist of two (2) Team Leaders & fourteen (14) Client Outcome Facilitators. The Team Leaders will provide hands on supports for the Client Outcome Facilitators.

**Key Responsibilities**:

- Coordinate service delivery to meet our high standards and achieve program outcomes.
- Hold accountability for program outcomes, ensuring effective support for our clients.
- Manage and mentor employees within your line management chain, fostering a collaborative and high-performing team environment.
- Work collaboratively with the Dept of Communities, Housing and Digital Economy, NGOs, and other service providers to ensure comprehensive support.
- Oversee the program budget and reporting requirements.
- Navigate and adhere to relevant funding guidelines, agreements, legislative requirements, and organisational policies and procedures.

**What You'll Bring**:

- Strong leadership skills, with the ability to inspire and manage a dedicated team.
- Expertise in coordinating homelessness services with sound knowledge of trauma-informed frameworks.
- Excellent understanding of funding guidelines, legislative requirements, and policy adherence.
- A deep commitment to our mission and the ability to drive impactful outcomes.

This is a **fixed-term (until 30/06/2026) full-time (38 hours per wee**k**) r**ole based in** Spring Hill.**

Desired Skills and Experience

**To be successful in the role, you will meet the following criteria**:

- Tertiary qualification in Community Services or related fields
- Demonstrated program coordination and leadership skills, including human resources and financial management, quality assurance, risk management and reporting
- Strong knowledge of industry standards and best practice, including the ability to work within relevant funding guidelines and legislative requirements relating to the delivery of program outcomes, safety and risk
- Previous experience as a manager or of an equivalent senior position with accountability for operational outcomes and direct reports within the Social Services sector
- Ability to lead and manage others including well-developed interpersonal, communication and organisation skills
- Understanding of and commitment to the philosophy of the St Vincent de Paul Society Queensland and an ability to work in accordance with policies and procedures to promote the values and mission of the Society

**Ready to apply? We can’t wait to hear from you.**

Having the right people in our team is important to us. Before joining our team, we’ll undertake pre-employment checks including references, a police check, and proof of qualifications.
- We are committed to meaningful equity and diversity in our workforce. Applications from Aboriginal and Torres Strait Islander peoples is strongly encouraged. To be eligible for this position you must have an appropriate visa to work in Australia/New Zealand._

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