Program Manager

3 weeks ago

Spring Hill, Australia The Salvation Army Full time

Start your career with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

- Why this role matters

The Salvation Army Australia’s Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home. Services are free, voluntary, accredited and delivered by professional and committed staff.

About the role

We are seeking a values-driven and proactive Program Manager who will develop, manage and lead person-centred service delivery, operations, and staff of Brisbane City Homelessness Women’s Services to provide case management support and accommodation for women experiencing homelessness. To actively contribute to The Salvation Army’s Vision, Mission and reflect the Values of the organisation in all aspects of the role.

You will successfully
- Ensure services are inclusive, accessible and responsive for our diverse clients
- Delivery of state agendas and operational/local plans aligned to national agendas
- Oversight of practice and service delivery
- Establish program specific systems and processes for service delivery and review regularly
- Manage services in accordance with funding body or contractual requirements and guidelines and service standards
- Line management & supervision of case managers
- Ensure recruitment of quality & qualified workers
- Ensure staffing and rostering schedules enable effective and efficient service delivery
- Lead and drive local and growth strategy in consultation with Regional Manager
- Ensure voice of client is heard in planning, service design and continuous quality improvement activities
- Implement and embed national practice frameworks/models
- Regular planning for service models/standards to achieve outcomes that meet the needs of service users

This is a max term (until 30th May 2024) full-time position located in Spring Hill, QLD. Salary and conditions are in accordance with the Social and Community Services QLD, Level 7 Award.

You will have
- Degree qualification in social work, welfare, community development or related field OR demonstrated high level of sector knowledge and skills attained through previous appointments, service and study/development
- Relevant experience in a social service environment including in leading and supervising staff
- A national police record check is required
- Relevant state Working with Children Check is required

What we offer
- Flexible working conditions
- (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Employee Assistance Program - Independent confidential counselling service
- Financial, retail and lifestyle discounts and benefits
- Discounted health and fitness programs through Fitness Passport
- Up to 8 weeks leave per year through our purchase leave scheme
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate, and professional team members
- Positively supporting and impacting the lives of others through your career contribution
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_

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