Regional Manager, Sme Underwriting Services

2 weeks ago

Sydney, Australia IAG New Zealand Full time

Make a difference as a SME Underwriting Services Regional Manager

**Your Role**

As a SME Underwriting Services Regional Manager, you’ll provide strong leadership in delivering exceptional SME underwriting services to broker partners and internal stakeholders within the region. Your responsibilities include leading the team to ensure timely and quality underwriting solutions, driving business growth and retention, and coaching team members for strategic alignment, engagement, and continuous improvement. Your key strategies involve supporting national initiatives, fostering strategic relationships, and delivering exceptional service to broker partners. Operational excellence is emphasized through driving efficiencies, meeting SLAs and KPIs, and maintaining governance standards. Leadership in people development, safety, and well-being, as well as financial authority compliance, are integral aspects of the role.

**About You**

To be successful in this role, in addition to having financial services experience in an operations role, you’ll need to have the following:

- Strong commercial acumen developed through increasing responsibility in underwriting or operational management.
- Proven capability in strategic planning and execution
- Desired demonstrated technical underwriting knowledge.
- Demonstrated leadership experience in fostering high-performance teams.
- Strong customer-centric focus with a track record of instilling the same focus within the team.

Applications close** Thursday, 4 April 2024, at 11:59 pm.**

**About Us**

IAG is the largest general insurance group in Australia and New Zealand. We’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

You’ll know our brands - NRMA Insurance, CGU, WFI, ROLLiN’, AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.

We’re also guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses and communities. Collaborating on Indigenous-led solutions that enable growth, develop resilience and create meaningful change.

We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We’re proud to be an accredited family-friendly workplace and are committed to being a safe and supportive space for all our employees. We do this because we’re ready for you.

All this shows up in what we offer:
1. Grow your financial future with 13% superannuation as standard

2. Access up to 50% off personal insurance, including home and motor insurance

3. Flexibility through a program called MyFlex - supporting you to live life to the full

4. Partner discounts on every day and special occasion items

5. A certified Family Inclusive WorkplaceTM

Learn more about who IAG is here.

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