Organisation and Methods Analyst

**Position Summary**:
Due to recent expansion and our ongoing efforts to help clients optimise front-office functions such as sales and marketing, we are looking for an Organisation and Methods Analyst with experience in similar functions. This role is critical in supporting our mission to enhance the operational efficiency of our clients’ organisations. You will review and document current processes, systems, and structures, facilitate business needs analysis workshops, identify improvement opportunities, and develop various documentation to support business goals. Your role will directly impact our growth and the success of our clients, requiring strong analytical and communication skills, as well as the ability to work with stakeholders to drive change and deliver meaningful business outcomes.

**Key Responsibilities**:

- Analyse and evaluate client organisation systems, structures, and workflows.
- Develop comprehensive documentation, including process maps, business cases, system requirements, and context diagrams.
- Prepare and recommend proposals to revise methods and procedures, redefine job functions, and resolve organisational problems.
- Assist and encourage the development of objectives, strategies, and plans to achieve customer satisfaction and the efficient use of organisational resources.
- Engage with clients to discuss business and organisational shortcomings, providing strategic advice and solutions.
- Analyse and evaluate client organisation systems, structures, and workflows.
- Conduct thorough work studies by reviewing and analysing existing and proposed methods and procedures, such as administrative and clerical processes.
- Observe and assess systems at all levels of the organisation, discussing findings with staff to identify areas for improvement.
- Direct clients toward more efficient organisational practices, developing tailored solutions to address identified issues.
- Record and analyse organisations' work flow charts, records, reports, manuals, and job descriptions to identify inefficiencies and areas for enhancement.
- Prepare and recommend proposals to revise methods and procedures, alter workflows, redefine job functions, and resolve organisational problems.
- Assist in implementing approved recommendations, including issuing revised instructions, procedure manuals, and drafting other essential documentation.
- Review operating procedures and advise clients on any departures from established standards, recommending corrective actions where necessary.

**Key Competencies**:

- At least a Bachelor's degree or higher qualification in Business Management, Organisation Management, Economics or a related field. MBA is considered preferable.
- Proficiency in analytical tools and methodologies, with a strong ability to interpret and visualise data to support business decisions.
- Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
- Proficiency in English is required. Proficiency in Persian and Italian languages will be considered positively.

**Experience**:

- At least 5 years of relevant experience in organisational analysis, process improvement, or business analysis.
- Demonstrated experience in leading business analysis activities for complex organisations.
- Experience in improving sales and marketing processes and customer-facing functions and organisations is required.

**Application Process**:
**Closing Date**: 14 October 2024

Pay: $78,150.00 - $84,980.00 per year

**Benefits**:

- Employee mentoring program

Schedule:

- Monday to Friday

Application Question(s):

- Do you have MBA degree?

**Experience**:

- in improving sales and marketing processes: 5 years (preferred)

**Language**:

- Persian/Farsi (preferred)
- Italian (preferred)

Work Location: In person

Application Deadline: 04/10/2024