Medical Receptionist

Do you want to be part of a fun, experienced and caring team in a supportive work environment that helps you to grow and develop?
Do you want to make a difference in the lives of children and their families?

We are looking for a friendly medical receptionist to join the team at our multidisciplinary allied health practice based in Lane Cove, Sydney.

**Northside Speech Pathology **is a fast-growing, multidisciplinary allied health practice in Lane Cove, offering paediatric Speech Pathology, Occupational Therapy and Behaviour Support to local families. We are passionate about providing family-centred care and empowering children to achieve their potential.

We are seeking a Receptionist / Administration assistant for our growing practice to provide high quality support to our clients and staff.
This casual position (2 days per week) will be integral to providing high quality client care and excellent administrative support.

**Tasks & Responsibilities of this role include**:

- Welcoming clients to the clinic
- Answering phone calls and responding to enquiries
- Scheduling appointments and managing calendars
- Accurate billing, receipting, and invoicing
- Processing of payments, including NDIS, Medicare and private health fund payments
- Keeping the clinic maintained, tidy and clean
- Assisting clinicians in resource preparation
- Assisting in planning staff events such as social events and staff meetings
- Assisting in advertising and promotion through social media and other platforms

**Essential criteria for this role**:

- The capacity to undertake administrative tasks to a high standard including scheduling, record keeping, managing waitlists and maintaining procedures
- Excellent interpersonal skills
- High-level problem solving, research and analytical skills
- The ability to take initiative, working both one your own and as a team
- The ability to work within a confidential environment
- Emotional intelligence and a high level of empathy
- High level of organisational and administrative skills with attention to detail
- The ability to multitask, work quickly and cope well under pressure
- A dedicated, proactive and committed work attitude
- A positive attitude and willingness to learn
- Current working with children check, or willingness to obtain

**Desirable criteria**:

- Previous admin experience in the Allied health field
- A sound understanding of the allied health system and allied health services
- Confidence in using practice management software (i.e Cliniko)

**Benefits**:

- You will be part of a supportive and fun team of allied health professionals
- The potential to increase hours over time & career growth opportunities (if desired).
- The ability to learn more about the allied health industry and gain first-hand experience (ideal for a student currently studying in the field)

**Australian citizens and permanent residents only please**

**Next Steps**

**Job Type**: Casual

Pay: $25.00 - $35.00 per hour

Expected hours: 10 per week

Ability to commute/relocate:

- Lane Cove NSW 2066: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Do you have a working with children check?

**Experience**:

- Customer service: 2 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person