Technology Support Specialist

2 weeks ago


Docklands, Australia Open Universities Australia Full time

Company Description

It's an exciting time to be part of Open Universities Australia (OUA) - Australia’s leading marketplace for online university study. OUA was created by the Australian government to make sure everyone has a chance to study at university, regardless of previous education, their location, or age. As a not-for-profit company, we have helped more than 450,000 students from all walks of life study with 20+ top Australian universities.

**Job Description**:
Are you inspired to help and provide an exceptional employee experience by ensuring all their technology and access is up and running? Passionate about providing robust and reliable IT services to users with a proactive and security centered mindset? Then we would like to hear from you
- Work closely with IT Asset management & provisioning function with hardware and software provisioning.

**What you’ll bring to this role**
- A Tertiary qualification in Information Technology or related field or equivalent industry experience.
- ITIL 3 foundation certificate will be highly regarded

We operate with principles of autonomy, alignment and agility. Our empowered cross functional teams follow strategy as a process to drive customer value. Our culture underpins how together, we achieve our goals. In every action we are guided by our values to:

- Act for customers
- Continuously Improve; and
- Care for each other

OUA is committed to building and fostering an inclusive, diverse workplace. Our marketplace is for everyone, so is our workplace. Come and share your personal experiences, your perspectives, and your background with us as we continue to help students transform their lives.

**What do we offer?**
- Novated lease and salary packaging benefits
- Competitive market salary along with annual individual and company incentive program
- Learning and training opportunities
- Discounted gym memberships and health insurance
- Paid subscription to Calm as part of our commitment to health and wellbeing
- Inclusive leave policy to swap and recognise significant events that fall outside of our public holidays
- Workation leave - work anywhere for 10 days of the year



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