Motor Claims Specialists

4 weeks ago

West Perth, Australia Royal Automobile Club of WA Full time

We are seeking Motor Claims Specialists & Recoveries Specialists to join the RAC Insurance Claims team.
- Hybrid work approach with 50% from home
- Work Monday - Friday with alternating shifts 7am-3pm, 8am-4pm & 9am-5pm
- Excellent staff discounts and career development opportunities

What’s your Why? What keeps you driven and motived at work each day? Are you looking for a meaningful and inspiring community driven work environment? Then look no further

With over 1.2 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.”

Join the RAC Insurance Claims team and know you are making a genuine difference to the lives of our members Our Claims Specialists are responsible for having telephone and online based conversations with our members when they need us most.

We have full time vacancies for Motor Claims Specialists and Recoveries Specialists, which can be made available in a Permanent capacity or Fixed Term/Secondment.

On a daily basis you will be contributing by:

- Managing an individual caseload of Motor or Recovery claims through to finalisation
- Identify recovery action as part of effective claims management
- Negotiate liability with other insurers and third parties for motor claims
- Refer recovery claims to solicitors to litigation and oversee the litigation process
- Review quotes and authorise repair costs
- Negotiate on settlements for claims
- Act as a technical referral point for internal teams
- Provide empathy, understanding whilst handling complex conversations
- Consistently provide service that exceeds member’s expectations
- Identify continuous improvement initiatives

What are we looking for?
- Exceptional customer service skills and a high attention to detail
- Experience in Insurance claims lodgement and/or knowledge of debt collection laws is desirable
- Excellent communication and strong negotiation skills
- Ability to gather, collate and present evidence and make informed decisions
- Ability to clearly communicate complex processes and decisions to our members
- Results orientated mindset
- Self-driven and motivated with the ability to work autonomously
- Previous experience working within the financial services industry desirable

What can we offer you?
- A workplace culture where our people feel valued, respected and empowered
- Work in flexible ways that meet work/life commitments and support wellbeing
- Be part of a purpose led organisation that gives back to the WA community
- An environment that values ongoing career development
- Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services
- Opportunities for community engagement and corporate volunteering

Applications Close COB Monday 12th February 2024.

BetterJourneysRAC

LI-LH1

  • Motor Claims Specialist

    2 weeks ago

    West Perth, Australia Royal Automobile Club of WA Full time

    Mon - Fri with various shifts 7am-3pm/8am-4pm/9am-5pm - Hybrid work with 50% of your shifts in the office and 50% from home - Newly renovated offices in West Perth Our Motor Claims team is growing! We are seeking focused and results orientated individuals to join the team as Motor Claims Specialists. This role is responsible for managing a case load of...

  • Claims Specialists

    2 weeks ago

    West Perth, Australia Royal Automobile Club of WA Full time

    Hybrid work approach with 50% from home and 50% from our West Perth Office - Work Monday - Friday with alternating shifts 7am-3pm, 8am-4pm & 9am-5pm - Excellent staff discounts and career development opportunities! What’s your Why? What keeps you driven and motived at work each day? Are you looking for a meaningful and inspiring community driven work...

  • Claims Specialists

    3 weeks ago

    West Perth, Australia Royal Automobile Club of WA Full time

    Hybrid work approach with 50% from home - Work Monday - Friday with alternating shifts 7am-3pm, 8am-4pm & 9am-5pm - Excellent staff discounts and career development opportunities! What’s your Why? What keeps you driven and motived at work each day? Are you looking for a meaningful and inspiring community driven work environment? Then look no...

  • Claims Specialists

    3 weeks ago

    West Perth, Australia RAC WA Full time

    Hybrid work approach with 50% from home and 50% from our West Perth OfficeWork Monday - Friday with alternating shifts 7am-3pm, 8am-4pm & 9am-5pmExcellent staff discounts and career development opportunities!What’s your Why? What keeps you driven and motived at work each day? Are you looking for a meaningful and inspiring community driven work environment?...

  • Claims Specialists

    1 week ago

    West Perth, Australia RAC WA Full time

    Hybrid work approach with 50% from home and 50% from our West Perth OfficeWork Monday - Friday with alternating shifts 7am-3pm, 8am-4pm & 9am-5pmExcellent staff discounts and career development opportunities!What’s your Why? What keeps you driven and motived at work each day? Are you looking for a meaningful and inspiring community driven work environment?...

  • Claims Specialists

    4 weeks ago

    West Perth, Australia RAC WA Full time

    Hybrid work approach with 50% from home and 50% from our West Perth OfficeWork Monday - Friday with alternating shifts 7am-3pm, 8am-4pm & 9am-5pmExcellent staff discounts and career development opportunities!What’s your Why? What keeps you driven and motived at work each day? Are you looking for a meaningful and inspiring community driven work environment?...

  • Claims Specialists

    2 weeks ago

    West Perth, Australia RAC of WA Full time

    Hybrid work approach with 50% from home and 50% from our West Perth OfficeWork Monday - Friday with alternating shifts 7am-3pm, 8am-4pm & 9am-5pmExcellent staff discounts and career development opportunities!What’s your Why? What keeps you driven and motived at work each day? Are you looking for a meaningful and inspiring community driven work...

  • Claims Specialists

    4 weeks ago

    West Perth, Australia RAC of WA Full time

    Hybrid work approach with 50% from home and 50% from our West Perth OfficeWork Monday - Friday with alternating shifts 7am-3pm, 8am-4pm & 9am-5pmExcellent staff discounts and career development opportunities!What’s your Why? What keeps you driven and motived at work each day? Are you looking for a meaningful and inspiring community driven work...

  • Motor Claims Specialist

    4 weeks ago

    West Perth, Australia Royal Automobile Club of WA Full time

    Mon - Fri with various shifts 7am-3pm/8am-4pm/9am-5pm - Hybrid work with 50% of your shifts in the office and 50% from home - Newly renovated offices in West Perth We are seeking focused and results orientated individuals to join our Motor Claims team. This role is responsible for managing motor claims, whilst delivering exceptional service to our members...

  • Claims Specialists

    3 weeks ago

    Perth, Australia RAC Full time

    Claims Specialists - Motor & Recovery Opportunities - Hybrid work approach with 50% from home - Work Monday - Friday with alternating shifts 7am-3pm, 8am-4pm & 9am-5pm - Excellent staff discounts and career development opportunities! What's your Why? What keeps you driven and motived at work each day? Are you looking for a meaningful and inspiring community...

  • Claims Specialists

    3 weeks ago

    Perth, Australia RAC Full time

    Claims Specialists - Home, Motor & Recoveries - Hybrid work approach with 50% from home and 50% from our West Perth Office - Work Monday - Friday with alternating shifts 7am-3pm, 8am-4pm & 9am-5pm - Excellent staff discounts and career development opportunities! What's your Why? What keeps you driven and motived at work each day? Are you looking for a...

  • Motor Claims Consultant

    2 months ago

    Perth, Australia Haylo People Full time

    Hybrid working arrangements - work from home and in the office - $70,000 - $78,000 + Super - Grow and progress your career within the wider business Our client is a well-established organisation currently experiencing growth and adding to their supportive and friendly motor claims team. They have an exceptional reputation and put care at the forefront of...

  • Motor Claims Consultant

    5 days ago

    Perth, Australia Haylo People Full time

    Hybrid working arrangements - work from home and in the office - $70,000 - $78,000 + Super - Grow and progress your career within the wider business Our client is a well-established organisation currently experiencing growth and adding to their supportive and friendly motor claims team. They have an exceptional reputation and put care at the forefront of...

  • Claims Advisor

    4 days ago

    Perth, Australia Ensure Recruitment Full time

    Office Base In Perth - Long Term Career Opportunity - Salary $80k Package **Why You Will Love This Job** - You will manage a varied and complex portfolio of motor claims from light vehicle to commercial and heavy motor, including managing liability disputes and total losses - Working with a prestigious commercial client, you will have full autonomy to...

  • Motor Claims Consultant

    2 months ago

    Perth, Australia Succession Recruitment Pty Ltd Full time

    Hybrid role - Highly Reputable Insurer - Competitive salary Our client is a well-known International Insurer with a significant presence in the Australian insurance market. They are currently looking for an experienced Commercial Motor claims professional to join their growing team. You will be in charge of running your own portfolio of commercial claims...

  • Motor Claims Consultant

    2 months ago

    Perth, Australia The Andersen Partnership Full time

    Central location - Competitive salary - Great career opportunities **The Role**: - Build and maintain strong relationships with clients. - Provide timely effective service and follow up as promptly as possible with any client queries and requests. - Provide claims updates to clients, insurers and the general insurance team as and when required. - Ensure...

  • Claims Specialist

    2 weeks ago

    Perth, Australia Hooker & Heijden Full time

    **Job Information**: Industry Insurance Work Experience 1-3 years Salary 65000 City Perth State/Province Western Australia Zip/Postal Code 6000 Hooker & Heijden are specialists in the recruitment of Insurance Professionals. Our consultants offer career advice and advancement for Brokers, Underwriters, Claims Examiners, Risk Engineers and more....

  • Claims Specialist

    1 month ago

    Perth, Australia Hooker & Heijden Full time

    **Job Information**: Industry Insurance Work Experience 1-3 years Salary 65000 City Perth State/Province Western Australia Zip/Postal Code 6000 Hooker & Heijden are specialists in the recruitment of Insurance Professionals. Our consultants offer career advice and advancement for Brokers, Underwriters, Claims Examiners, Risk Engineers and more....

  • Claims Consulant

    3 weeks ago

    Perth, Australia HAYLO People Full time

    3 Days Work From Home | 2 Office Days | Flex Hours - Bring your motor claims experience to this large insurer - Work for an inclusive employer that encourages everyone to be authentic Haylo People are proud to be exclusively partnered with a reputable insurer, expanding the motor claims team in Perth CBD. Our client, a huge Insurance brand, is expanding...

  • Claims Specialist

    3 days ago

    Perth, Australia Fuse Recruitment Full time

    **Perth WA** **$80000 - $100000 per annum** **Full time** - Join a successful local brokerage in Perth in claims supporting a team of successful brokers.**Responsibilities**: - Managing a portfolio of brokered claims primarily across motor, plant and machinery, strata, business pack and ISR from inception to finalisation with autonomy and efficiency -...