Attendant-food & Beverage

3 weeks ago

Melbourne, Australia Westin Hotels & Resorts Full time

**Job Description**:
**Job Number** 23158234

**Job Category** Food and Beverage & Culinary

**Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia VIEW ON MAP

**Schedule** Part-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**JOB SCOPE**

Responsible for the service of Food & Beverage in a friendly and courteous manner. Always strive to obtain the maximum efficiency and promote teamwork between all employees. Observe and enforce objectives, policies, standards and procedures.
Food & Beverage Attendants will be required to conduct their duties in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained.

**KEY RESPONSIBILITIES**
- Deliver exceptional customer service to both and external and internal guests.
- Ensure a high quality F & B product is consistently being produced
- Follow standards and procedures correctly, for each task
- Adhere to hotel cash handling policies and procedures
- Responsible for knowing your rostered shifts
- To be able to use initiative and work without constant supervision
- Have an understanding of hotel policies and procedures for sickness, holidays and fire etc
- Knowledge and understanding of financial knowledge, controls, inventory, costs, expenses, and all cash handling procedures and policies.
- Always be aware of selling the department at every opportunity
- Good understanding of food and beverage and the delivery of both
- Understanding of menus, cooking techniques, able to describe dishes
- Understanding of wines and others beverages, able to offer suggestions
- Practice effective Host Responsibility to all guests
- Meet the grooming standards of the hotel as set out in the Associate Handbook.
- Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates.
- Demonstrate clear behaviours that align to the Property Service Culture Standards, the Marriott Journey and Brand Core values
- Comply with and abide by all hotel polices and procedure and information as outlined in Associate handbook
- Comply with Marriott’s Worldwide Code of Business Conduct and Ethics and the Policy against Insider training at all times.
- To work as and where directed by Management plus follow all reasonable requests
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing globalteam, and
**become** the best version of you.

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