Food and Beverage Attendant

4 weeks ago

Melbourne, Australia Hyatt Centric Melbourne Full time

Summary

**Hyatt Centric Melbourne**

Hyatt Centric Melbourne is the Centric brand’s first hotel in Australia. The hotel is centrally located in the heart of the Melbourne CBD action, serving as the perfect spot to explore Melbourne's hot spots, hidden gems, and local sounds.

With 277 rooms, 180-degree view of Melbourne from our Langlands Restaurant & Bar, as well as an indoor pool and gym - all of this and more, can be found at Hyatt Centric Melbourne, a hotel that celebrates all things Melbourne.

Our purpose is to connect guests to the heart of the action; Hyatt Centric is thoughtfully designed to enable exploration and discovery so that they never miss a moment of adventure.

**Langlands Restaurant & Bar**

Langlands Restaurant & Bar is modern in nature but at the same time, rustic in character. Our kitchen provides Victorian sourced produce, married with a beverage list that will be ever changing. Langlands Restaurant's focus is fresh, colourful, sustainable and approachable.

**The Role**:
As the Food & Beverage Attendant, you will be working within our Food and Beverage Team to support the Food and Beverage Manager in the smooth and efficient running of the day-to-day operations of our newly branded restaurant, ‘Langlands’. Provide exceptional customer service by handling all guest enquiries in a courteous manner and suggesting your favourite item on the menu.

**Some of the responsibilities include**:

- Greet, present menus, take orders, and serve food and beverage items to guests
- Provide personalised and outstanding service to all guests
- Open, set up and close the outlet
- Have a thorough understanding of all food and beverage items on the menu
- Set, clear and reset designated working areas

**Qualifications**:
**About you**:

- Previous Food and Beverage experience in a Hotel or a similar fast-paced environment
- A current Victorian Responsible Service of Alcohol (RSA) certificate
- Ability to sell and upsell food and beverage combinations and/or alternatives
- Exceptional interpersonal, communication and time management skills
- Ability to problem solve and thrive in a fast-paced environment
- The flexibility to work on a rotating roster, including weekends and public holidays

**Culture Statement**:
We aim to create a culture that seeks to empower our teams by creating a safe and authentic environment through supporting each other’s individuality, being open-minded and inclusive.

Our team members should always feel valued, uplifted and trusted as individuals and in their respective roles. We value flexibility through listening to, and understanding what our team members need in order to create a balance between responsibilities at work and personal life.

We believe honesty is crucial, fun is always encouraged and equality is quintessential.

**Hyatt Centric employees enjoy, but are not limited to**:

- Complimentary and discounted accommodation across Hyatt Hotels worldwide
- Flexible work attire - no stuffy suits
- Free use of Hotel Gym & Pool facilities
- Complimentary barista coffee daily
- Discounted dining in our Langlands’ Restaurant and Bar
- Investment in your career development through training, opportunities and mentorship
- Complimentary laundry for work related items

**How to apply**

Our values of Empathy, Wellbeing, Experimentation, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

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