Chai Production and Dispatch Manager with Customer

3 weeks ago


Fyshwick, Australia RealChai Full time

**Be excited to go to work Unique role in small passionate team**.

Ideal for a confident all rounder who thrives without supervision and is keen to make a difference.

**Each day will be spent providing customer service, overseeing the smooth production of our delicious chai and dispatching finished goodies to our loyal customers. Some days may be making chai.**

**Responsibilities**:

- Process orders and manage dispatch of products to customers
- Provide excellent customer service by promptly addressing inquiries and resolving issues
- Manage warehouse operations including inventory management and ensuring a clean and organized workspace
- Supervise production staff and oversee production planning to ensure optimal efficiency
- Maintain adequate stock levels of spices and supplies
- Handle bill payments and other administrative tasks as required
- Occasionally make batches of chai and train staff in preparation

**The kind of person we are looking for loves the sense of completion after having achieved a lot each day. We are always under the pump to keep up with demand, so we need someone who is vibrant, who likes a fast-paced environment and who is strong and naturally efficient.**

This is a very physical role. If you like clocking up steps and getting a workout you can save money on the gym

Being fast is essential. Equally important to us is that you are positive, honest, caring and reliable.

RealChai is more than just a job. We love our current tightknit team and are keen to welcome the next key person. We want you to have a fulfilling career and be able to learn and grow with us.

**Key attributes we are looking for include**:

- Positive attitude and excellent problem-solving skills
- Confident with computers (experience with shopify, xero, excel highly favourable)
- Handy, honest, caring, efficient, reliable, and hard-working
- Strong organizational skills and meticulous attention to detail
- Ability to work independently and manage warehouse operations solo
- Physical fitness to handle lifting boxes and working in a cold and dusty environment
- No pre-existing back injuries or conditions

**Experience**
- Previous experience in logistics, warehouse management, or office administration with a focus on dispatching products is highly desirable
- Experience with Shopify, Xero, Excel highly desirable.
- Demonstrated experience in managing small teams, including supervision and delegation of tasks
- Experience in a commercial kitchen environment would be advantageous, but not essential

**Please send your resume and answer the following questions in your message**:

- Please give a specific example of an achievement in a previous role that makes you a standout for this position?
- We'd like to get a sense of your personality. Please describe the personal qualities you feel would make you a good fit for RealChai.
- Please tell us what makes this unique role appealing for you?
- Are you an Australian citizen? If not, do you have the appropriate rights to work for this position?

**Only Applications with all questions answered will be considered**

**Job Type**: Casual

**Salary**: $30.00 - $35.00 per hour

Expected hours: No more than 25 per week

Application Question(s):

- Please give a specific example of an achievement in a previous role that makes you a standout for this position?
- Please tell us what makes part time work appealing for you?
- We'd like to get a sense of your personality. Please describe the personal qualities you feel would make you a good fit for RealChai.

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 12/03/2024
Expected Start Date: 18/03/2024


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