Customer Service Officer

2 months ago

Melton, Australia Charterhouse Full time

**An amazing 3-month Customer Service opportunity to join a growing council in the western suburbs with a professional, positive, and enthusiastic team.**
- **Must have customer service/ call centre experience**:

- **Western suburbs | Be proactive and passionate about working towards a progressive change in the lives of community members**:

- **Local Government experience is advantageous | Hybrid work**

Do you believe you have the skills, desire, and work ethic to work with members of the community by assisting them with day-to-day inquiries?

Join a fast-paced team in the western suburbs that is devoted to delivering high quality service to their members at all times. They are a reputable and diverse team that offer an inclusive and supportive environment. Training will be provided during the first 3 weeks and WFH equipment will be provided to ensure you are well equipped to succeed in the role. You will be working full time hours, Monday to Friday. You must be able to attend training on site.

**You will be responsible for**:

- Promoting and maintaining exceptional customer service in all communications with customers on the phone
- Accurately deliver service to a high-volume call centre while contributing to the Key Performance Indicators required.
- Liaise with other departments while performing back office secretarial and administrative tasks

**To be successful you will have**:

- Previous experience in both face-to-face and high-volume telephone customer services
- Local government experience is desirable
- Great communication skills, written and verbal
- Proactive attitude to work and learning new systems

**Benefits**:

- A 3-month temporary contract with a possible extension
- An opportunity to get your foot in the door to work for a Local Government.
- Work for an innovative and community focused organization that is well connected to public transport.

At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills, and contributions to the workplace.

  • Customer Service Officer

    4 weeks ago

    Melton, Australia Charterhouse Full time

    **An amazing 3-month Customer Service opportunity to join a growing council in the western suburbs with a professional, positive, and enthusiastic team.** - **Must have customer service/ call centre experience**: - **Western suburbs - Melton | Be proactive and passionate about working towards a progressive change in the lives of community members**: -...

  • Customer Service Officer

    1 week ago

    Melton, Australia Melton City Council Full time

    **Full Time Fixed Term Position - Parental Leave Backfill until June 2025** **40 hours per week 8:15am to 5:00pm** **Band 4 - Salary Range $70,018 to $74,233 per annum Pro Rata + 11% Super** **Salary offered will depend on level of skills and experience.** **About Melton City Council** The City of Melton is a community where everyone belongs. Ours is a...

  • Library Customer Service Officer

    3 days ago

    Melton, Australia Melton City Council Full time

    **Multiple** Part Time Permanent Positions - 24.5 Hours per week** **1 x Monday to Thursday position + One Saturday a month** **1 x Tuesday to Friday **+ One Saturday a month** **Salary Range $61,480 to $64,853 per annum pro rata + 10.5% Super** **About Melton City Council** The City of Melton is a community where everyone belongs. Ours is a vibrant and...

  • Customer Service Advisor

    1 month ago

    Melton, Australia Westpac Group Full time

    **Permanent vacancy with our Bank Of Melbourne branch in Melton**: - **Part-time position - 24 hours per week**: - **Some Saturday shifts may be required **How will I help?** In this position you will make banking more of a conversation, from assisting customers with daily transactional needs to educating customers in using technology or assist them reach...

  • Customer Service Team Member

    24 hours ago

    Melton, Australia Assetlink Full time

    **Description**: About Assetlink From humble beginnings, Assetlink have grown to a workforce of 2500 throughout Australia and abroad, providing a range of facilities management services. Our people are positive, customer-focused and committed to excellence. In a recent employee survey, 95% of respondents said the reason they love working at Assetlink...

  • Customer Service

    4 days ago

    Melton, Australia Cash Converters Full time

    Ongoing training, development & support - Team bonuses and reward & recognition for all - Opportunity to progress within the business - Generous staff discounts **What's In It For You?** Being a "Cashie" will give you unlimited career development opportunities in store and in our Head Office. We offer an extensive in store, online and office training...

  • Casual Receptionist/customer Service Rep

    4 days ago

    Melton, Australia Derrimut 247 Gym Full time

    **The Organisation** Derrimut 24:7 Gyms are the fastest growing and most renowned Gyms in the Southern Hemisphere! It is a one stop shop for everything fitness! We are home to first-rate, champion exercise equipment brands, a supplement and gym gear superstore, and high-protein meal packs. Select locations offer extensive group fitness classes, a ladies...

  • Casual Customer Service

    1 month ago

    Melton, Australia Telstra Full time

    Employment Type Casual Closing Date 11 Dec 2023 11:59pm Job Title Casual Customer Service & Sales Consultant MELTON Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Client Services Officer

    3 days ago

    Melton, Australia Melton City Council Full time

    **Full Time Permanent** **Band 4 - Salary Range $70,018 - $74,233 per annum + 11% Super + ADO** **Salary offered will depend on level of skills and experience.** **About Melton City Council** The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality — one of the fastest developing in Australia. Our...

  • Receptionist/customer Service Rep

    24 hours ago

    Melton, Australia Derrimut 247 Gym Full time

    **The Organisation** Derrimut 24:7 Gyms are the fastest growing and most renowned Gyms in the Southern Hemisphere! It is a one stop shop for everything fitness! We are home to first-rate, champion exercise equipment brands, a supplement and gym gear superstore, and high-protein meal packs. Select locations offer extensive group fitness classes, a ladies...

  • Service Receptionist

    7 days ago

    Melton, Australia Power House Recruitment Full time

    Salary $50k plus super - Hours 7:30am - 4:00pm - Genuine five-day week Monday to Friday Calling all Receptionists!! One of Melbourne's largest privately-owned Dealership Groups are currently seeking a happy, friendly and efficient experienced Service Receptionist to join the industry leading Service team at their **_Melton_** location. **In return we will...

  • Administration Support Officer

    1 month ago

    Melton, Australia Chandler Macleod Full time

    **Location*** - Melton, Victoria - **Category*** - Office Support - **Salary** - $ AUD - $ AUD Hourly - **Posted** - 26-Mar-2024 - **Work type** - Casual/Temp - **Contact** - Claudia Leiva - **Reference** - BH-159010-4 - **Applications close 15.00 PM AEST, 8th April 2024** **Mandatory: Australian Citizenship required to work within Federal...

  • Service Coordination Officer

    2 days ago

    Melton, Australia Melton City Council Full time

    **Full Time Fixed Term Position - July 2024** **Salary Range $86,169 - $93,835 per annum + 10.5% Super + RDO** **About Melton City Council** The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality—one of the fastest developing in Australia. Our organisation strives to provide our community with...

  • Service Coordination Officer

    3 days ago

    Melton, Australia Melton City Council Full time

    **Full Time Permanent Position** **Band 6 - Salary Range $92,304 - $100,516 per annum + 11% Super + ADO** **Salary offered will depend on level of skills and experience** **About Melton City Council** The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality — one of the fastest developing in Australia. Our...

  • Customer Liaison

    4 weeks ago

    Melton, Australia Melton City Council Full time

    **Full Time Permanent Position** **Band 4 - Salary Range $$70,018 to $74,233 per annum + 11% Super + ADO** **Salary offered will depend on level of skills and experience.** **About Melton City Council** The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality — one of the fastest developing in Australia. Our...

  • Community Safety Officer

    3 days ago

    Melton, Australia Melton City Council Full time

    **Full Time Fixed Term Position - 6 **months** **Salary Range $71,280 to $82,080 per annum + 10.5% Super + RDO** **About Melton City Council** The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality—one of the fastest developing in Australia. Our organisation strives to provide our community with...

  • Engagement and Marketing Administration Officer

    2 days ago

    Melton, Australia Melton City Council Full time

    **Full Time Fixed Term Position - August 2024** **Band 4 - Salary Range $70,018 - $74,233 per annum + 11% Super + RDO** **(Rate of pay and super effective 1 July 2023)** **About Melton City Council** The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality—one of the fastest developing in Australia. Our...

  • Library Operations Support Officer

    1 month ago

    Melton, Australia Melton City Council Full time

    **Part Time Permanent Position** **28 hours per week** **Band 4 - Salary Range $70,018 to $74,233 per annum pro rata + 11% Super** **About Melton City Council** The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality — one of the fastest developing in Australia. Our organisation strives to provide our...

  • Service Advisor

    7 days ago

    Melton, Australia Power House Recruitment Full time

    Package ranging from $50K - $60K base, plus super, plus commissions, OTE $120K!! - Genuine five-day week with no Saturday trading - A great career path within the organization One of Melbourne's largest privately-owned Dealership Groups are currently seeking a driven **_Service Advisor_** who strives to be a part of an industry leading team in the service...

  • Service Desk Analyst

    1 month ago

    Melton, Australia Talent International Full time

    **Job Details**: **Location** Melton **Salary** Negotiable **Job Type** Full Time **Ref** BBBH100280_1680071089 **Contact** Donal McCann **Posted** about 1 hour ago - Melton Location - Hybrid working Arrangement - Level 1 and 2 Support - Windows Environment This Local Councul is seeking for a Service Desk Analyst who will be responsible for...