Homelessness Case Manager

Number of Positions Available:

1

- Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Are you passionate about supporting your community?

About the role

We are seeking a dedicated Homelessness Case Manager You will provide intensive case management support and outreach to people who are homeless or at risk of homelessness in order to ensure they have access to affordable, safe accommodation and prevent their return to the homelessness service system.

What is the Gateways Program?

The Salvation Army Gateways program is a crisis accommodation residential program catered to providing intensive case management support to clients whilst addressing presenting needs, risks and vulnerabilities. This program supports single persons 16 and over, families of any age with accompanying children who are homeless or at risk of homelessness either within the crisis residential setting, crisis properties within the community and community outreach.

Responsibilities include
- Client referrals are assessed in accordance with program criteria
- Clients receive multiple weekly contacts with safety/risk plans developed
- Individual case, safety and or private rental action plans are developed in collaboration with clients and include a range of interventions
- Clients assisted to access support services and establish community / specialist supports
- Case notes are to be completed within 24 hours of each client contact and documents uploaded to TSA information systems
- Ensure clients are provided with information pertaining to The Salvation Army and our commitment to the safety and inclusion of LGBTIQA+ people

This is a permanent part-time position, 30.4 hours per week, based in Croydon, VIC. Working hours are 9am-5pm however, 1 day per week, working hours will be 11:30am-7:36pm. Salary and conditions are in accordance with SCHADS Level 5 Award.

You will have
- Tertiary qualification in Social Work, Social Welfare or related field
- Demonstrated experience accompanying highly developed skills working with persons experiencing homelessness who display a range of highly challenging behaviours (essential)
- Knowledge of service systems, in particular youth, housing and homelessness, Child Protection, AOD, Family Services and Mental Health
- Demonstrated skills in engaging homeless persons
- Willingness to assist in provision of support in areas of domestic violence, drug & alcohol, mental health, living skills and parenting
- A valid Employee Working with Children's Check
- A current Victorian Driver's Licence

Benefits of working at The Salvation Army
- We offer our eligible employees NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Employee Assistance Program - Independent confidential counselling service
- Discounted health and fitness programs through Fitness Passport
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate and professional team members
- Positively supporting and impacting the lives of others through your career contribution
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_