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Events and Sales Administrator

1 month ago

Bankstown, Australia Bankstown Sports Club Full time

Bankstown Sports is a leading and innovative registered club and a proud supporter of the local sporting, general and wider community. As one of Sydney’s top ten registered clubs, it boasts a membership of 130,000, employing over 500 staff. Members and guests are drawn to our club, enjoying state-of-the-art amenities with a variety of beverage, dining and entertainment offerings all delivered with exceptional service.
Bankstown Sports is a one-stop destination for all. Some of its feature venues include the Lady Banks Rooftop Bar and the Basement Brewhouse, along with diverse food offerings such as Italian, Asian, and middle eastern, just to name a few. The Group not only operates six clubs, it also includes a hotel, events and conference centre, and a commercial office tower. It owns a variety of companies which include e-wholesale, facilities, loyalty, and cleaning services - all formed as part of its long-term diversification strategy.

Bankstown Sports also boasts a state of the art 600 seat theatre, a large Grand Ballroom and an extensive range of facilities to host events of all kinds.

About the Role
We are looking for an extraordinary, enthusiastic and highly motivated Events and Sales Administrator that is inspired to create a unique and memorable guest experience. The position will suit someone who is currently looking to develop and gain further experience & prides in delivering superior customer service at all times Reporting to the Events Manager, you will be responsible for assisting the Events team with promoting, scheduling and administration of social events, seminars and conferences for Bankstown Sports.

**Responsibilities included**:

- Provide accurate costings in a high volume environment and process customer transactions and bookings
- Utilise the EventPro system to automate information in a central source
- Understand the technical aspects of event delivery and assist in providing advice to the Events team
- Build reliable relationships internally and externally with customer, suppliers and stakeholders
- Recommend best-in-class service approaches
- Assist Events team in the theming and set up of Events
- Ensure all data in EventPro is up-to-date and accurate
- Effectively manage large volumes of event queries
- Demonstrate Bankstown Sports core and Culture values
- Ensure compliance with Bankstown Sports Code of Conduct, all internal policies and procedures and relevant statutory and regulatory requirements

**Essential Criteria**:

- Tertiary qualifications in events management or working towards
- Minimum 2 years’ experience in events or food and beverage
- Ability to manage large volumes of enquiries and bookings
- Knowledge of WHS principles
- Commitment to a high standard of service and customer focus

Why do you want this role?

Be a part of a culture that celebrates the team success, where we help others to succeed and are driven to find a way to make our challenges work for us.
- New opportunities to challenge yourself with and grow in your career along with coaching from our talented organisational leaders
- Ongoing in-person, on-the-job, and online opportunities to stretch yourself and continue your growth
- Parking - free, secure underground car parking (plus a discount on car washes)
- Rewards & Recognition - We acknowledge the hard work of our people and like to reward accordingly
- Daily Meal Allowance to be used in venue on food

If this sounds like your next opportunity then APPLY NOW