Rooms Division Manager

7 months ago


Melbourne, Australia AccorHotel Full time

**Company Description** Work Your Way to Albert Park**
Situated opposite Albert Park Lake, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a lavish space to meet and rejuvenate.

**Why work for Accor?**
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

**The benefits**:

- Work Your Way to one of Accor’s largest and well known Conference & Events hotels in Australia
- Mentoring and career development within a dedicated team
- Extensive accommodation and food & beverage benefits (globally)
- Discounted parking onsite and meals provided

Reporting to the Executive Assistant Manager, you will:

- Ensure the department’s success, providing coaching and development to all team members
- Developing and implementing procedures; driving positive service delivery initiatives for Front Office and Housekeeping
- Ensure the highest levels of productivity
- Empower your team to efficiently and proactively manage a positive guest experience
- Collaborate with the hotel's management team to meet, if not exceed shared goals
- Manage and activate the loyalty experience for our valued members.
- Drive loyalty engagement and enrolments.

**Qualifications** About you**
- Rooms Division experience in a large hotel, with proven success across Front Office and Housekeeping
- A positive, solutions-based focus with strong strategic thinking and the ability to successfully forward plan
- Strong financial acumen
- A passion to development your team
- Excellent communication and time management skills
- A desire to grow as a successful leader within Accor
- The ability to work flexibility including some weekends
- Previous experience with Opera and Hub OS is preferred

**Additional Information**
Diversity, equity and inclusion are paramount to us and our ambition is to attract, recruit, develop and promote talent.


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