Account Manager

3 weeks ago

Collingwood, Australia Just Digital People Full time

Hybrid (WFH) flexibility
- Paid fairly to directly reflect your experience and market
- Continued training and career progression and pathways

Just Digital People have once again partnered up with one of our longest standing clients in the search for a high quality Account Manager. After securing a few HUGE accounts, the team is in need of expansion.

**Benefits**
- Hybrid (WFH) flexibility.
- An exciting array of clients working across massive projects.
- Continued training and career progression and pathways.
- Paid fairly to directly reflect your experience and market.

**The Agency**

This agency's service is to assist businesses launch and maintain new websites, major campaigns, rebranding and brand development.

Our client hold a phenomenal reputation in the eCommerce space and require someone with the ability to carry that flag and be the face of the company.

We have the pleasure to represent a company that hosts a buzzing culture, full of positivity, highly-skilled professionals and is proven by their high staff retention levels.

Staff growth, training and career development is at the forefront of their priorities for the team. They provide pathways to better your experience and grow as a professional.

**The Role**
- As an Account Manager within an eCommerce Digital Agency, your key role and responsibilities are to ensure the successful completion of your client's tasks, partnering with developers and other team members, to ensure solutions are on-time, on-budget and fit for purpose.
- You will need to retain your client base through a highly effective service, achieve revenue targets through opportunity creation, build meaningful relationships and rapport. You'll be running regular client WIPs (phone, video, in person) with a set agenda including an open task review, roadmap discussion, goal alignment and strategise.
- You must be a keen problem solver with the ability to independently manage client escalations and frustrations by offering insightful, realistic and achievable solutions.
- Due to their client base and nature of projects, experience in the use and high understanding of **Shopify is essential.**
- Our client will be keen for you to take on some leadership responsibilities and act as a 'Buddy' for Account Executives. This is a mentoring programme they have in place to share your expertise and provide suggestions on different approached to solving problems, managing tasks and the day-to-day effective habits of an Account Manager.

**Next Step**

If you genuinely feel you tick a majority of boxes in this job advert, then please do get in touch ASAP as this can be a fast moving process, looking to interview the next day

Our client understands the window to secure the highest talent can be small, therefore choose to act swiftly and efficiently.

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