Systems Operations Analyst Ii
4 weeks ago
Systems Operations Analyst II
**Job Purpose**
The Systems Operations Analyst is part of a support organization that is responsible for the daily operations of multiple industry leading trading exchanges. This is a customer-facing position, providing immediate assistance to ICE/NYSE exchanges, back office, support personnel and IT staff, in an effort to achieve the highest customer satisfaction and minimize the impact of IT related problems. This is a critical support role within the overall architecture of ICE/NYSE exchanges, divisions, and infrastructure.
This is a 24x7 environment and the position requires shift rotation and/or weekend work.
**Responsibilities**
Monitoring and Incident Management
- Diagnose and fix incidents raised through monitoring tools, conference bridges and chats
- Work with and escalate to internal and external teams to implement incident fixes, work-around and data recovery
- Open and update production incident tickets according to company standards
Problem Management
- Investigate and update incident tickets with root cause and incident description, ensuring appropriate corrective action follow-up tickets are assigned
- Manage incident tickets to closure, ensuring incident details are complete and accurate, and all corrective actions have been completed
System and Application Production Readiness
- Work with internal and external teams to expand and maintain operational runbooks and other documentation
- Configure monitoring tools and alarms
Deployment Management
- Production deployments
- Approve and execute production deployment tasks
Participate in disaster recovery, business continuity and workplace recovery events
Participate in continuous improvement programs, such as trend analysis of recurring issues
Provide and report on performance metrics of the environment the handover process documented to bring the next shift up to speed and highlight priority items or issues
**Knowledge and Experience**
- Proficiency in Bash and working knowledge of a broad range of Linux core utilities and scripting
- Working knowledge of networking: specifically TCP and UDP
- Strong communication skills
- Able to think logically and critically
- Analytical problem-solving skills with an ability to identify root cause(s)
- Able to work as a team player across the organization
- Able to build and maintain effective relationships with individuals and the team as a whole
- Ability to be organized and decisive while under pressure
- Excellent time management skills
- Able to manage priorities and multi-task
- Self-confident and assertive
**Schedule**
Job ID 300001556370520
We have other current jobs related to this field that you can find below
-
Analyst Ii, Systems Operations
4 weeks ago
Melbourne, Australia Intercontinental Exchange Full time**Job Purpose** The Systems Operations Analyst is part of a support organization that is responsible for the daily operations of multiple industry leading trading exchanges, Help Desk support, and Market Compliance Supervision. This is a customer-facing position, providing immediate assistance to NYSE Group Exchanges and National Markets Services, back...
-
Systems Operations Analyst Ii
2 weeks ago
Melbourne, Victoria, Australia Intercontinental Exchange, Inc. Full timeJob PurposeThe Systems Operations Analyst is part of a support organization that is responsible for the daily operations of multiple industry leading trading exchanges. This is a customer-facing position, providing immediate assistance to ICE/NYSE exchanges, back office, support personnel and IT staff, in an effort to achieve the highest customer...
-
Chemistry Analyst Level Ii
3 weeks ago
North Melbourne, Australia Bureau Veritas Full timeChemistry Analyst Level II**Date**:Jun 11, 2024 **Location**: North Melbourne, Victoria, AU **Company**:Bureau Veritas **About BVAQ**: BVAQ are a leading partner to the Food Industry for over 60 years, supporting businesses with the widest range of analytical services and expertise within one organisation. The team at BVAQ have developed robust quality...
-
Chemistry Analyst Level Ii
2 weeks ago
North Melbourne, Victoria, Australia Bureau Veritas Full timeChemistry Analyst Level IIDate:Jun 11, 2024Location: North Melbourne, Victoria, AUCompany:Bureau VeritasAbout BVAQ:BVAQ are a leading partner to the Food Industry for over 60 years, supporting businesses with the widest range of analytical services and expertise within one organisation. The team at BVAQ have developed robust quality systems, invested in...
-
IT Systems Analyst
1 week ago
Melbourne, Australia Data Audit Systems Pty Ltd Full timeWe are seeking a highly skilled and experienced IT Systems Analyst on a full-time basis. In this role you will be required to assess the procedures and techniques employed within current ICT systems, suggest adjustments, introduce new system elements, or develop entirely new systems to align with user requirements outlined in specifications and related...
-
Systems analyst
2 weeks ago
Melbourne, Victoria, Australia Work in Rail Full timeWhat are some example projects or experiences?Systems analysts design, maintain, and upgrade the computer systems that keep our rail networks operating. They also support rail organisations by developing or managing essential internal systems. A systems analyst has excellent analytical skills and enjoys uncovering ways to improve efficiencies and resolve...
-
Security Operations Analyst Ii
2 weeks ago
Melbourne, Victoria, Australia Rapid7 Full timeAbout the TeamOur Information security team is tasked with enhancing our security posture and elevating customer confidence in Rapid7 products. Together, we lead the effective delivery of business outcomes, and program maturation through standardization and iterative improvement. As part of our team, you'll work with highly engaged and capable colleagues to...
-
Chemistry - Analyst Level II
4 weeks ago
North Melbourne, Australia Bureau Veritas Group Full timeAbout BVAQ: BVAQ are a leading partner to the Food Industry for over 60 years, supporting businesses with the widest range of analytical services and expertise within one organisation. The team at BVAQ have developed robust quality systems, invested in comprehensive equipment, assets and services to ensure that our facility is a world class operation. ...
-
Security Operations Analyst II
4 weeks ago
Melbourne, Victoria, Australia Rapid7 Full timeAbout the TeamOur Information security team is tasked with enhancing our security posture and elevating customer confidence in Rapid7 products. Together, we lead the effective delivery of business outcomes, and program maturation through standardization and iterative improvement. As part of our team, you'll work with highly engaged and capable colleagues to...
-
Systems Analyst
2 weeks ago
Melbourne, Australia Peoplebank Full timeLocation: - Melbourne- Job Type: - Contract- Posted: - about 1 hour ago- Contact: - Teertha Shetty- Discipline: - General IT - Reference: - 255893**Our client and the role**: Our client, one of Australia's largest superannuation funds, is looking for a Systems Analyst for an initial 6-month initial contract with good chance of extensions. The role of...
-
Chemistry Analyst Level II
1 week ago
North Melbourne, Australia Bureau Veritas Group Full timeAbout BVAQ: BVAQ are a leading partner to the Food Industry for over 60 years, supporting businesses with the widest range of analytical services and expertise within one organisation. The team at BVAQ have developed robust quality systems, invested in comprehensive equipment, assets and services to ensure that our facility is a world class operation. ...
-
Systems Performance Engineer II
2 weeks ago
Melbourne, Victoria, Australia STERIS Canada Corporation Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Job Title: Systems Performance Engineer II Job Category: Service/Technical Services Melbourne, VIC, AU, 3202 Description: At STERIS, we help our Customers create a healthier and safer world by providing innovative...
-
Systems Performance Engineer II
2 weeks ago
Melbourne, Victoria, Australia STERIS Full timeAt STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary The System Performance Engineer II is instrumental in ensuring that our sterilization monitoring and control solutions are successfully tested, conf igured, commissioned,...
-
Systems Performance Engineer Ii
2 weeks ago
Melbourne, Victoria, Australia Steris Canada Corporation Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Job Title: Systems Performance Engineer II Job Category: Service/Technical Services Melbourne, VIC, AU, 3202 Description: At STERIS, we help our Customers create a healthier and safer world by providing innovative...
-
Systems Performance Engineer II
2 weeks ago
Melbourne, Victoria, Australia STERIS Canada Corporation Full timePress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert:Job Title:Systems Performance Engineer IIJob Category:Service/Technical ServicesMelbourne, VIC, AU, 3202Description:At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and...
-
Systems Performance Engineer II
4 weeks ago
Melbourne, Australia STERIS Full timeAt STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary The System Performance Engineer II is instrumental in ensuring that our sterilization monitoring and control solutions are successfully tested, conf igured,...
-
Security Operations Analyst Ii
4 weeks ago
Melbourne, Australia Rapid7 Full time**About the Team** Our Information security team is tasked with enhancing our security posture and elevating customer confidence in Rapid7 products. Together, we lead the effective delivery of business outcomes, and program maturation through standardization and iterative improvement. As part of our team, you'll work with highly engaged and capable...
-
Systems Performance Engineer Ii
2 weeks ago
Melbourne, Victoria, Australia STERIS Canada Corporation Full timePress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert:Job Title: Systems Performance Engineer IIJob Category: Service/Technical ServicesMelbourne, VIC, AU, 3202Description: At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and...
-
Systems Analyst
2 weeks ago
Melbourne, Victoria, Australia Ignite Specialist Recruitment Services Full timeIgnite are looking to hear from experienced Systems Analyst for one of our government clients.Location: Canberra, Melbourne CBD, Brisbane Wharf street and AdelaideDuration: 12 months with 3x 12 months extension optionsCitizenship Requirements: Must be an Australian Citizen withBaseline clearanceThe identified Cloud Systems Analyst will be working towards...
-
System Analyst
2 weeks ago
Melbourne, Victoria, Australia Talent Insights Group Full timeTalent Insights are currently seeking a highly skilled and motivated Systems Analyst to join one of Australia's largest companies on a full time, Permanent basis.You will be working within the Group Insurance team, responsible for the management, administration and operation of the Risk financing and Insurance program as well as the self-insured workers...
