Care Manager

5 months ago

Osborne Park, Australia Home Instead Full time

**We are a leading global brand**

Home Instead help with a range of personal and lifestyle needs while providing welcome companionship. We take personal responsibility for providing the best in-home care and support to meet our clients’ needs and are committed to addressing the individual and national challenges of Australia’s ageing population. Established in 1994, Home Instead now provides care across a network of over 1200 offices around the world.

In Australia, at Home Instead our national network of offices are committed to changing the face of ageing by enhancing the lives of ageing adults and their families. To us, it’s personal.

**About the role**:
Home Instead Perth North & South are seeking a dynamic & experienced Care Manager to join our team covering the Perth Metropolitan area.

Operating out of the Osborne Park office this role will be responsible for managing your own client base, ensuring services being delivered are those of quality. The Care Manager is also responsible for completing comprehensive care reviews to develop care plans in-line with funding allowances while developing and implanting strategies for efficiency of care.

**Why Join Us?**
- Birthday Day Off
- Flexible Working Arrangements
- A rewarding career where you can make a positive difference in the lives of seniors and their families.
- A dynamic and bubbly team with 4 other Care Managers fully supported by a Client experience manager to deliver relationship based person-centred care to older Australians.

**Key Responsibilities**
- Visit your clients and families on a regular basis to review the services required
- Work alongside the rostering team when allocating the best suited CAREGiver for the service, taking into consideration the client’s preferences and tasks required
- Monitor and respond to incoming service feedback reports
- Meet and introduce the CAREGiver to each client’s very first service

**Qualifications & experience**
- Knowledge and experience of community-based care and support services
- Great customer service manner
- Strong administration skills in Microsoft Office & Database experience
- Highly efficient and organised with proven time management skills

**Australian work rights**
Applicants must have permanent or temporary rights to work in Australia with no restriction and an Australian Drivers Licence

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