Manager, Student Access and Success

5 months ago


Parkville, Australia University of Melbourne Full time

**Job no**: 0057956
**Location**:Parkville
**Role type**:Full-time; Continuing
**Department/School**: Student and Scholarly Services (SASS)
**Salary**: UOM 9 - $134,320 - $139,749p.a. plus 17% super
- Lead tailored services, empower equity, and collaborate for success.
- Elevate student experience and be part of our commitment to meeting diverse student needs
- UOM 9 - $134,320 - $139,749p.a., 17% super, benefits, and a flexible hybrid work environment

**About the Role**
The University of Melbourne has set a new ambition in widening participation, aiming to attract the most talented students from all backgrounds and to remove barriers to access, equity, and success for students who have experienced disadvantage. To this end, several roles have been created including the role of** Manager, Student Access and Success**.

As the Manager, you will be responsible for coordinating the delivery of enhanced and bespoke student services under a broader enrichment program that enables and brings to life the University's strategic vision for widening participation.

You will be involved in extensive collaboration with stakeholders, operational planning, coordination, implementation and evaluation. You will work closely with other managers and their teams within Student Success, across Student and Scholarly Services, and the faculties, including senior leaders within the Office of the Provost. The ultimate goal is to transform our student profile, create a vibrant and inclusive student community, and support students to achieve exceptional outcomes.

Your responsibilities will include:

- Manage the operational delivery of a range of enhanced and bespoke student enrichment services.
- Provide visible and authoritative leadership within the immediate team, across SASS and the University on student enrichment activities and the overall program.
- Champion best practices and build advocacy for widening participation across relevant student-facing services.

**Who we are looking for**
We are seeking an accomplished manager, with both passion and energy for student inclusion and experience, you will be able to demonstrate your prior record of success. You will have a background in developing and delivering operational services; from early-stage stakeholder engagement and service design through to front-line delivery and post-implementation review.

You will also have:

- Advanced communication ability; engaging and consulting with diverse stakeholders; working through influence to build constructive relationships at all levels within the organisation; as well as with external partners and stakeholders.
- Leading and implementing programs and initiatives in a complex, multi-faceted organisation; leading and inspiring teams and managing budgets
- Advanced project management skills, particularly for the design, implementation, and evaluation of initiatives and programs; along with a capacity to frame and solve problems with a team and/or autonomously.
- Experience within the social inclusion space, ideally in the context of education
- Highly advanced written communication skills, capable of distilling ideas and communicating these persuasively.

For further information regarding responsibilities and requirements please refer to the attached PD.
- To ensure the University continues to provide a safe environment for everyone, this position requires the incumbent to hold a current and valid Working with Children Check._

**This role requires current valid work rights for Australia.**

**Your new team - Student and Scholarly Services**
Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff. The teams across Student Success are focussed on leading operating priorities that align with the strategic goal of having students at the heart of the University, and in doing so delivering student-facing services that positively impact student outcomes.

**What we offer you**
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page

**The University of Melbourne**
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

**Be yourself**
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of dive



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