Banking Consultant, Royal Bank Vic

2 weeks ago

Melbourne, Australia ANZ Banking Group Full time

**Req ID**: 44748

**Department**: AR Branch Network

**Division**: Australia Retail

**Location**: Melbourne
About the role

Build a rewarding career in an innovative, fast paced and collaborative environment

Unique opportunity to be a vital part of the team transforming ANZ for the future. Interested?

An intense passion and curiosity for people, their needs and wants, putting them at the centre of everything you do

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things
- whether they’re buying a home, building a business, or saving for things big or small.

As a Banking Consultant, your role is to provide our customers with a seamless branch experience by meeting each customer’s end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions. You will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience.

You will be passionate about delivering on our Customer Promises to ensure customers leave the branch as strong advocates of ANZ.

**Role Location**: 293 Collins Street, Melbourne VIC 3000

**Role Type**: Permanent, part-time role (32 hours per week)

**Schedule**:
**Monday**: 08:30 AM - 05:15 PM (45 minute break) = 8.00 hours

**Tuesday**: 08:30 AM - 05:15 PM (45 minute break) = 8.00 hours

**Wednesday**: 08:30 AM - 05:15 PM (45 minute break) = 8.00 hours

**Thursday**: 08:30 AM - 05:15 PM (45 minute break) = 8.00 hours

**Total Weekly Rostered Hours**: 32.00 hours

What will you bring?

To grow and be successful in the role, you will ideally bring the following:
Role models a strong customer focus, preferably with retail experience

Ability to multi-task, highly adaptable to change and ambiguity

Proactive, shows initiative

Active user and promoter of technology

Enjoys working in a collaborative team environment

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

Why join us?

There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

Job Posting End Date

10/07/2023, 11.59pm, (Melbourne Australia)

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