Customer Applications Lead
1 week ago
**Your Impact**:
**Key Responsibilities**:
The day to day role of the Customer Applications Lead is a hands on role and will include overall accountability for:
- Provide governance oversight, standards and technology roadmap for enterprise CRM, B2C and marketing services.
- Provide input on developing and refining architectural standards.
- Support Project teams on all technical change requests, risks & issues, schedule detail and any governance support, and sign-off of all technical deliverables. Govern transition to support activities on behalf of the Operational team.
- Assists the Group Head off Applications to manage key service providers to contracted service levels.
- Establishes a one-team culture across key Service Providers, internal staff, and captive resources.
- Ensure appropriate support coverage exists for services deployed throughout the Asahi Beverages landscape.
- Ensure all work is carried out in a secure manner complicit with Asahi policies and standards
- Patch vulnerable systems in line with Asahi policy and standards
- Ongoing improvement initiative in place, with continuous improvements recommended and implemented, improving end-user experience and operational stability.
- Monitor and track growth in core technical resource utilisation and ensure that capacity planning is undertaken proactively to match business growth and change.
- Identification of opportunities to leverage available technologies to the benefit of Asahi Beverages.
**About you**:
You are an expert across the Salesforce, CRM & Marketing Cloud platforms. With a clear drive to deliver business improvements and upskills others around you.
Additionally:
- A minimum of 8-10 years’ experience in customer management platforms support and improvement activities
- 3+ years in a Technical Lead or similar capacity
- 5+ years’ experience working as a Salesforce CRM SME on large enterprise environments.
- Expertise across Salesforce CRM and Marketing Cloud platforms.
**Why us?**
Asahi Beverages is one of the leading beverage companies in Australia and New Zealand with a rich and varied history. Comprising some of Australia and New Zealand’s most loved brands, the company’s Regional Hub is based in Melbourne with three Business Divisions - Asahi Lifestyle Beverages (formerly Schweppes Australia), Carlton & United Breweries (CUB) in Australia; and Asahi Beverages NZ and The Better Drinks Co. in New Zealand. There’s always a great deal going on and opportunities abound for those ready to take them.
-
Application Lead
9 months ago
Melbourne, Australia Technology People Australia Full time**Application Lead - Permanent - Eastern Suburbs** Our client is a market leader in the Utilities sector and is currently seeking an experienced Application Lead to join their team based in the Eastern suburbs. Your skills/experience will include but not be limited to: - Strong understanding of ITIL practices, IT operations, and ITSM tools. As part of...
-
Application Support Lead
5 days ago
Melbourne, Australia Talent International Full time**Job Details**: **Location** Melbourne **Salary** AU$140000.00 - AU$150000.00 per annum **Job Type** Full Time **Ref** BBBH96043_1669003076 **Contact** Daniel Clifford **Posted** 17 days ago **The Client**: We're currently working closely with an Australian utilities' provider; they have a requirement for a Digital Workplace Applications Lead to...
-
Application Fraud Lead
2 months ago
Melbourne, Australia ANZ Banking Group Full time**Req ID**: 79761 **Department**: AR Customer Services Ops Customer Protection COE **Division**: Australia Retail **Location**: Melbourne About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role With a strong focus on...
-
Application Security Lead
6 months ago
Melbourne, Australia Willow Technology Corporation Full timeSince our founding in 2017, Willow has grown from a start-up in Australia to serving customers around the globe. Our product offering digitizes the build world for a better world. We make our customers buildings work smarter for them and the environment. You will be joining a team of performance-driven Willowers, backed by the most advanced technology the...
-
Finance Applications Lead
7 months ago
Melbourne, Australia Australian Bureau of Meteorology Full timeExecutive Level 2 Lower, Ongoing - An attractive salary package will be negotiated - Melbourne We are seeking an experienced and motivated Finance Applications Lead to become an integral part of our Enterprise Business Systems (EBS) team. This team is responsible for providing support, managing minor works and overseeing the delivery of major project...
-
Applications Lead
7 days ago
Melbourne, Australia Toll Group Full timeCompany Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. Government & Defence provides specialised logistics expertise, including relocation services. We work with...
-
Application Support Team Lead
7 months ago
Melbourne, Australia Xplor Full time**Company Description** At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours. We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With...
-
Finance Applications Lead
7 months ago
Melbourne, Australia Australian Bureau of Meteorology Full timeExecutive Level 2 Lower, Ongoing - $125,428 - $140,871 + 15.4% super - Melbourne or Canberra Our Enterprise Business Systems (EBS) is responsible for the Support, Minor Works and Major Project delivery of the SAP ERP system. The Bureau's SAP landscape includes ECC 6, BW, Portal, Solution Manager and Concur. Reporting to the Manager, Enterprise Business...
-
Customer Service
7 months ago
Melbourne, Australia Lead Group Consultancy Full timeMonthly sales and orders report - Ensure accurate product pricing in Pronto - Conduct distributor reviews **About Us**: My Client in Melbourne is seeking a dynamic Sales and Commercial Customer Service Manager. This role is vital for their sales success and overall business operations. **Purpose**: Responsible for sales and commercial reports, pricing...
-
Aviation Customer Lead
1 week ago
Melbourne, Australia Australian Bureau of Meteorology Full timeExecutive Level 1, Ongoing - $100,075 to $112,725 + 15.4% super - Brisbane or Melbourne We are seeking an experienced and motivated customer engagement specialist to understand their industry sector and build deep relationships with aviation customers so that the Bureau is best positioned to rapidly respond to opportunities. The successful applicant will...
-
Head of Azure, Cloud Custom Applications
7 months ago
Melbourne, Australia Capgemini Full time**Let's talk about the team**: Our Cloud & Custom Applications (CCA) Service Line is a team of close to 350 consultants across Australia and New Zealand, working with our partner Capgemini business lines to assess, plan, execute and operationalise cloud transformations. We are continuously looking for opportunities to deliver value to our customers on the...
-
Customer Service Officer
9 months ago
Melbourne, Australia Lead Group Consultancy Full timeLocation: Altona, Australia - Warehousing, Transport and DG - Dynamic team environment My client, a dynamic organization in Altona, is seeking a dedicated Customer Service Officer to join their team. Reporting to the Site Manager, this role plays a pivotal part in delivering exceptional service to our valued customers. **Key Responsibilities**: - Customer...
-
Mobile Application Development Lead
2 months ago
Melbourne, Victoria, Australia Easygo Full timeAt Easygo, we are seeking a highly skilled Mobile Application Development Lead to join our team. In this role, you will be responsible for designing user interface and user experience, developing application features, testing and debugging code, collaborating with cross-functional teams, and ensuring timely project delivery.Key responsibilities...
-
Application Testing Lead
1 week ago
Melbourne, Australia Starling Services Full time**_Application Testing Lead - Melbourne_** **_Job Type - Contract (6 Months)_** **_Contract Type - Full Time_** Starling Services is an Australian owned primary player in recruitment, resource management and facility management services in Australia. The footprints of Starling Services are spread among all segments of the industries - Logistics, Facility...
-
Lead Application Analyst
7 months ago
Melbourne, Australia The Royal Melbourne Hospital Full time-Location: Melbourne | CBD Job type: Full time Organisation: The Royal Melbourne Hospital Salary: Salary not specified Occupation: Accounting, Health and Allied Health Reference: 75272 **Lead Application Analyst - Billing** - ** Shape the future of pathology in Victoria through the implementation of a new Laboratory information System (LIS)**: - **Full...
-
Application Technical Lead
8 months ago
Melbourne, Australia Transform IT Full time**Applications Technical Lead (Cyber Security)** - Full time role - Melbourne location Working within a dynamic, team-orientated environment, you will engage various key stakeholder groups to identity requirements, issues and deliver suitable outcomes including the provision of technical documentation and testing for mobile device management...
-
Application Support Engineering Lead
3 weeks ago
Melbourne, Victoria, Australia Square Full timeJob DescriptionAs an Application Support Engineering Specialist at Square, you will be responsible for managing the CS team's JIRA filing process. You will review technical issues escalated by the SAS Tier 2 team, resolve many issues, and ensure that issues are filed completely and accurately. Your expert product knowledge will help drive shorter resolution...
-
Retail Application Support Team Lead
7 months ago
Melbourne, Australia AESOP Corporate Full timeFor over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. We aim to strike the right balance between people, planet and...
-
Commercial Application Product Lead
2 months ago
Melbourne, Australia Asahi Beverages Full time**Your Impact** We’re looking for a results-driven **Commercial Applications Product Lead** to support the stability and business impact of Asahi’s eCommerce platforms, focusing on Salesforce and SAP Commerce Cloud. In this key role, you will drive performance improvements, develop continuous enhancement plans, and support the company's ambitious...
-
Application Security Lead
1 week ago
Melbourne, Australia Sportsbet Full time**About us!** Sportsbet's purpose is to bring excitement to life for its customers and we do this by over delivering on excitement through serious fun, disrupting the status quo and living our values. We’re a flexible, progressive, open-minded, and inclusive employer with over 7000 cool, clever and curious people around the world. We’re a global player,...