Internal Account Manager

2 weeks ago

Coopers Plains, Australia GPC Asia Pacific Full time

**The Opportunity...**
A rare opportunity is now available at **NAPA** **Coopers Plains** for an experienced **Internal Accounts Manager **who has an automotive parts background. We call this role our Internal Business Development Manager as your key focus will be to develop and maintain strong working relationships with key stakeholders in our existing customer base, as well as following up new business opportunities.
Working within the NAPA Coopers Plains Branch, you will provide a first-class customer experience whilst maintaining and growing business. Your strong communication skills and ability to prioritise workloads will hold you in good stead, along with your team focussed attitude and sound problem-solving skills This is a great opportunity looking to build a strong, lasting career in sales with an industry leader
**Your duties will include (but not be limited to)**:

- Provide a level of sales and service to all customers that exceeds their expectations and builds customer relationships ensuring Napa is the first source of supply and knowledge
- Be the point of contact for mobile customers
- Work with team members to complete tasks such as special ordering, collection of overdue accounts, account administration, and assisting with counter /phone sales
- Create an internal / Branch level relationship with selected key accounts, in particularly focusing on development of news customers and increased depth of sales across branch customer base
- Maintain a portfolio of existing accounts and actively identify new customers to generate new business opportunities
- Ensure customer complaints are handled in a professional manner, as a matter of urgency

**Why our team loves working at NAPA**
- Competitive salary and generous incentives for outstanding performance.
- Genuine recognition via our values-based, REACH recognition program, offering real rewards
- We genuinely care about supporting you to reach your full potential and offer tailored 'Napa Know How' career opportunities linked to your personal development plan
- Team member discounts across the GPC Asia Pacific brands
- We are fiercely committed to creating an inclusive workplace and believe that we are strengthened by diversity. We value differences in backgrounds, cultures, abilities, and experiences
- Access to GPC’s exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and our employee recognition program, plus so much more

**NAPA Auto Parts** is Australia and New Zealand's largest and newest name in automotive aftermarket parts. We're on an exciting journey to revolutionise the Australian automotive aftermarket sector - and we're accelerating Our vast national network delivers solutions in: Trade, Industrial, wholesale and mining and is proudly supported by 90 years of industry expertise from our heritage brands including Ashdown-Ingram, Covs, Global Auto Spares and R&E Auto Parts.

**Job Types**: Full-time, Permanent

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