Analytics and Insights Manager

2 months ago


Melbourne, Australia ANZ Banking Group Full time

About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things
- whether they’re buying a home, building a business or saving for things big or small.

This role will support Lending Client Services (Operations) team that works closely with Institutional, Corporate and Commercial Banking Frontline to ensure lending facilities are operationally managed in line with credit approval, bank policy and compliance requirements and ensure customer “moments of truth” are delivered in a timely manner.

The Analytics and Insights Manager is critical to making this happen and will take full accountability over operational data. You can expect to spend 70-80% of your time on:
All aspects of analytical lifecycle (requirements gathering, stakeholder engagement, data collation and interpretation, insights generation, testing and delivery).
Focus on the insights (aka ‘so what') from ongoing and ad hoc analysis, defining the narrative and identifying actions and opportunities in line with strategic objectives.
Promoting data literacy in Senior and Mid-level managers thought coaching and collaboration sessions.
Establishing strong relationships with business stakeholders to become their trusted advisor and business improvement partner.

This role will be reporting into the Associate Director, Data & Insights - Client Services.

**Role Location**: Melbourne VIC

**Role Type**: Permanent, Full Time

What will you bring?

We know not everyone will bring all of the skills and experience, and at ANZ we are focused on people bringing a growth mindset to their approach to work. Some of the skills we are looking for are below, but don’t worry if you don’t have all of these as learning on the job is the way we work.
But back to some of the skills
- Customer coaching mindset
Leadership experience
Role models a strong customer focus, preferably with retail experience
Enjoys working in a collaborative team environment
Ability to multi-task, highly adaptable to change and ambiguity
Proactive, shows initiative and keen to try new things i.e. new technologies
So, why join us?

There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

As a Purpose-led bank, we’ve committed to delivering commercial and societal outcomes across environmental sustainability, financial wellbeing and household affordability. We deliver these sustainability commitments with our customers, in our business and across the communities where we operate.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

Job Posting End Date

22/02/2023, 11.59pm, (Melbourne Australia)



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