Storage and Backup Administrator

2 weeks ago


Canberra, Australia Spring Professional Full time

Global Consulting Organisation
- NV1 Security Clearance
- Canberra Based

Our client is a world leader in providing technology and business solutions to people, clients and communities. They are a global IT services company with operations in 80+ countries and more than 330,000 employees.

**Your responsibilities will include**:

- Support, maintain and manage the technical aspects of a managed solution.
- Work independently, with general direction from the client, stakeholders, team lead or senior manager, to perform operational tasks to resolve all incidents / requests in a timely manner.
- Proactively identify, investigate, analyse issues and errors prior to or when they occur and log all such incidents in a timely manner. Capture all required and relevant information for immediate resolution.
- Plan, coordinate and implement complex system changes within client specified change windows. Liaise with the client, vendors, and other partners to ensure mínimal disruption to the client's day-to-day business operations.
- Identify recurring issues and initiate problem management.
- Proactively identify, contribute, implement, and work with automation teams for effort optimization and automating routine tasks.
- Test new software versions and patches for release suitability and problem resolution.
- Mentor L1/L2 Engineers offering technical expertise / guidance.
- Operate within Security and Compliance frameworks.
- Understand and comply with the requirements of being part of a 24x7 on-call operation.
- 5-8 years' experience in the Core Technologies
- Good managed services experience
- Strong knowledge and experience in ticketing tools, preferably Service Now
- Experience in Dell EMC Compute, Storage and Backup: PowerStore/PowerScale storage and Networker, Network/PPDM backup
- Experience in Windows Server including Active Directory, SCCM/WSUS
- Experience in Linux (RHEL), Vmware
- Experience in Server Infrastructure (DellEMC, HP, Cisco) and Automation technologies: Ansible, Jenkins
- Bachelor's degree in IT or a related discipline / Advanced Diploma in a related discipline.

**What is in it for you**:
Top 10 Global IT services company
- A global IT innovator
- Variety of Projects across different industries
- Annual Regional Leadership program

JN -022024-3874_170838274743882



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