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Volunteer Employment Advisor

2 months ago

Auburn, Australia Asylum Seekers Centre Full time

**24th April, 2023**:
**Position**: Employment Advisor

**Program Area**: Employment Service

**Purpose / Objective**
Employment Advisors volunteer in the ASC Employment Hub, providing one-on-one support to people seeking asylum as they strive to achieve their employment, training and education goals.

**Reports to**:
Employment Coordinator

**Commitment Period**:

- Minimum 4 months (weekly commitment), or
- Minimum 6 months (fortnightly commitment)

**Commitment Requested**:

- At least one fortnightly coaching shift with clients
- 4 hours per fortnight (3 hours coaching, 15 min check in + 15 min debrief/record keeping, 30 min lunch break)
10:15 am-2:15 pm Monday to Thursday
- ASC Newtown or Auburn Centre for Community
- Weekly commitment preferred
- Attendance at volunteer training and meetings. Approx. one every 2 months, weekday lunch or evenings

**Duties & Responsibilities**
- Support people who attend the ASC Employment Hub to:

- Develop resumes and cover letters, utilising ASC templates
- Develop online profiles e.g. Seek, Jora, LinkedIn
- Prepare for job interviews
- Complete pre-employment paperwork
- Identify and/or enrol in relevant work readiness and training opportunities
- Collect and record information in our database about a person’s education and training, skills and experience, English proficiency and readiness for work
- Link people with relevant internal and external supports or services as appropriate
- Provide assistance from a people-centred and strengths-based perspective
- Record the details of your meetings in our database and keep records updated
- Engage in peer-to-peer briefing and debriefing sessions with fellow volunteers and ASC staff to continually improve our Service
- Attend team meetings and training sessions, when needed.

**Selection Criteria**
- A sound understanding of the Australian job seeking and employment landscape
- Strong customer service and communication skills including active listening, relationship building, problem-solving, efficiency, empathy and collaboration
- Experience in working with people from various backgrounds and cultures
- An understanding of issues affecting people seeking asylum in Australia
- An understanding of, or willingness to learn about, trauma-informed practice
- Intermediate computer skills; confidence using Google products (Mail, Calendar and Drive) and confidence using (or willingness and ability to learn) how to use a database
- Ability to work collaboratively and thoughtfully with other team members
- Flexibility and willingness to think outside the box and take initiative
- Ability to adhere to our code of conduct and boundaries and confidentiality policies
- Strong prioritisation and time management skills, and attention to detail
- Experience in coaching, mentoring and/or training is beneficial

**General Conditions**

All ASC staff and volunteers are required to:

- Adhere to ASC’s vision, purpose and values - compassion, connection, collaboration, innovation, and people-centred
- Act at all times in accordance with ASC’s Code of Conduct and Child Protection Policies
- Comply with Work, Health and Safety systems
- Comply with Incident Management Procedures and Emergency protocols
- Demonstrate respectful and welcoming behaviour with all people at ASC in culturally appropriate ways
- Have received at least two doses of the COVID-19 vaccine.
- Support a child-safe organisation by undertaking an NSW Working with Children Check prior to commencement and ensuring it is up-to-date

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