Service Advisor

3 weeks ago

Brisbane, Australia Penske Full time

**Your New Opportunity**:
A fantastic full time, permanent role has come up for a **Service Advisor **to join our On Highway Service team. You'll be based in our **Wacol** Branch, working as a key liaison between our customers and our Service Technicians.

**In this role you will**:

- Have **proactive communication** with workshop customers daily - taking bookings, advising of progress and providing estimated finish times
- Provide accurate **quotes** to customers and provide timely follow up
- **Process invoices** upon completion of jobs
- Respond to **phone queries** in a fast, efficient manner
- Work with workshop staff to ensure Penske's top notch customer care standards are met and exceeded
- Keep an eye on technician workloads to ensure repair and service timeframes are met with productivity & efficiency targets being met
- **Work in partnership** with the Service Manager and Technicians to manage WIP (work in progress) to increase efficiencies
- Model safe working behaviour in line with Penske's values of **Ownership, Passion, Teamwork, Integrity and Care**

**About you**:

- Enjoy and have passion for providing **service advice** and **solutions**, delivering **excellent customer service**:

- Previous On-Highway Customer Service experience will be an **advantage, but not essential**.
- Prior knowledge of one or more of our products would help, but **we provide fantastic training**:

- **Strong communication skills**, written and verbal, with a **knack for building personal** **connections**:

- Thorough attention to detail with the ability to work unsupervised in a fast-paced environment

**About Us**:
Penske Australia is the go-to destination for diesel and gas engines, power systems & heavy vehicles. With iconic brans like Western Star, MAN, Dennis Eagle, _mtu_, Detroit and Allison, you know you're in good hands. With on
- and off-highway markets across the nation, you'll be joining a 50,000 strong team working to provide the best service in Automotive & Truck Dealerships, Motor Racing, Truck Leasing and Logistics Management. Why don't you power up with Penske and take the next step in your career?

**Why join Penske?**

At Penske, we know it is our people at the heart of our success and we want to make sure you have everything you need to do a great job. That is why as well as a great work environment and state of the art facilities, we offer the following benefits:

- Generous remuneration package
- Accredited Training & Development programs;
- A business commitment to providing the highest levels of safety, technical and leadership training;
- Reward and recognition programs;
- Employee Referral Program - generous employee referral fees
- Employee Assistance Program;
- Family friendly benefits including paid parental leave.

**Be ambitious. We are.

  • Service Advisor

    21 hours ago

    Brisbane, Queensland, Australia VIP Tires & Service Full time

    About the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Service Advisor. In this role, you will be responsible for providing exceptional customer service and ensuring that all service operations run smoothly and efficiently.Main Responsibilities:Assist customers in scheduling service appointments and resolving any...

  • Service Advisor

    6 days ago

    Brisbane, Australia AUTOrecruit Full time

    Caravan dealership - Supportive management team - Fantastic career opportunity Our client is seeking an experienced Service Advisor/Mechanic to join their operation in the northern suburbs of Brisbane. The role would suit someone that has experience as a Service Advisor, and who wants to join a fantastic group, with real, long-term career prospects. To be...

  • Service Advisor

    2 weeks ago

    Brisbane, Australia AUTOrecruit Full time

    Major-franchise dealership - Supportive management team - Fantastic career opportunity Our client is seeking an experienced Service Advisor to join their major-franchised operations in the southern suburbs of Brisbane. The role would suit someone that has experience as a Service Advisor, and who wants to join a fantastic group, with real, long-term career...

  • Service Advisor

    7 days ago

    Brisbane, Australia AUTOrecruit Full time

    Competitive remuneration package, with vehicle included - Strong brand - Supportive and welcoming environment Our client is seeking an experienced Service Advisor to join their Brisbane CBD dealership. The role would suit someone that has experience as a Service Advisor, who wants to join a large group, with real, long-term career prospects. Your duties...

  • Service Advisor

    1 week ago

    Brisbane, Australia Inchcape Full time

    Are you passionate about cars and customer service? - Do you have a knack for solving problems and ensuring the smooth operation of vehicles? - If so, we have an exciting opportunity for you to become a valuable part of our team as a Service Advisor Automotive! Keystar Autoworld specialise in new and used Subaru, Mitsubishi, Kia, Volkswagen, Isuzu and Jeep...

  • Service Advisor

    7 days ago

    Brisbane, Australia Inchcape Full time

    Are you passionate about cars and customer service? - Do you have a knack for solving problems and ensuring the smooth operation of vehicles? - If so, we have an exciting opportunity for you to become a valuable part of our team as a Service Advisor Automotive! Keystar Autoworld specialise in new and used Subaru, Mitsubishi, Kia, Volkswagen, Isuzu and Jeep...

  • Service Advisor

    7 days ago

    Brisbane, Australia AUTOrecruit Full time

    9 day fortnight - Retainer plus monthly commission - Very popular site! This role is a fantastic opportunity! Well established, solid group offering a leading role in a terrific location. We are looking for an experienced Service Advisor to join a major dealer group. **THE COMPANY** - Family owned & operated. - Well established having operated dealerships...

  • Service Advisor

    2 weeks ago

    Brisbane, Australia AUTOrecruit Full time

    Monday - Friday - Multi brands - Multi sites & opportunities! A Service Advisor position for a long-established company on Brisbane's Southside is available now. With several locations across Brisbane our client operates a fast-paced Service Centre facilitating all after sales requirements. In this role you will be working in a team of two Service Advisors...

  • Service Advisor

    6 days ago

    Brisbane, Australia AUTOrecruit Full time

    4 Day work weeks! - Monday to Thursday - 7:30 am to 5:30 pm Our client is looking for someone who shares their values of loyalty, happiness, and integrity and who is committed to living a well-balanced lifestyle. To be considered for this role, you must have previous experience working as a Service Advisor or Parts Interpreter. An automotive background and...

  • Vehicle Service Advisor

    2 weeks ago

    Brisbane, Australia Go Recruit Automotive Personnel Full time

    Brisbane Queensland, Sydney NSW, Melbourne VIC, Adelaide SA, Perth WA. Service Advisor/customer experience **Llewellyn Motors is a multi Franchise New Vehicle Dealership with a dedicated Service Centre providing all levels of servicing to their loyal customers.** Their** **multi award-winning Service Department experiencing solid growth with numerous...

  • Service Advisor

    2 weeks ago

    Brisbane, Australia AUTOrecruit Full time

    Achievable OTE c$90,0000+ - Company Car - Monday to Friday role **Your role**: - Booking Guest cars into the service department - liaising with Guests to ensure their experience is seamless and transparent - Working with our Technicians to ensure all the Guest’s requirements and requests are met - Returning the Guests vehicles in a friendly and timely...

  • Technician/Advisor - Milford, NH

    2 days ago

    Brisbane, Queensland, Australia VIP Tires & Service Full time

    48 Jones Rd, Milford, NH 03055, USA Req #191Friday, March 21, 2025REPORTING TO: Service ManagerEMPLOYMENT CLASSIFICATION: Non-exempt / hourlyGENERAL SUMMARY:The Tech-Advisor lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and processes to help the team ensure that all customers get a different & better experience. A...

  • Service Advisor

    1 week ago

    Brisbane, Australia Velocity Vehicle Group Full time

    Growth and values based organisation - stable employment - Modern offices and work close to home - easy parking onsite - Fast paced customer service focused position **Take a leading role in driving an outstanding customer experience. Looking for someone with excellent communication, and interpersonal skills.** - **Fast paced customer service focused...

  • Service Advisor

    6 days ago

    Brisbane, Australia The Toro Company Full time

    **Are you ready to transition off the tools?** **Do you have a keen eye for workflow management?** **Is customer service your expertise?** **The Role** An opportunity exists for a driven and customer focused applicant to join our Equipment team in the role of Service Advisor. Reporting to the Service Manager, Equipment, this role will be primarily...

  • Assistant Financial Services Advisor

    1 day ago

    Brisbane, Queensland, Australia Ulton Group Full time

    At Morgans, we strive to create a workplace that fosters growth, stability, and community. As a Financial Advisor Assistant, you will be part of a dynamic team dedicated to delivering exceptional client experiences.About the JobThis role offers a unique opportunity to gain hands-on experience in financial services, working closely with experienced advisors...

  • Automotive Service Advisor

    6 days ago

    Brisbane, Queensland, Australia Audi New Rochelle Full time

    As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling, and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true...

  • Automotive Service Advisor

    1 day ago

    Brisbane, Queensland, Australia Audi New Rochelle Full time

    As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling, and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true...

  • Guest Services Advisor

    6 days ago

    Brisbane, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Location**: QLD- Brisbane inner **A career that gives you more** Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper **About the role**: NAB Group Property manage and protect the Bank’s investment in over 400 retail branches, 30 business banking...

  • Trainee Service Advisor

    2 days ago

    Brisbane, Queensland, Australia Sci-Fleet Motors Full time

    Trainee Service Advisor Reference Number - 0123445567567Working Hours: Full TimeSalary: Competitive Remuneration PackageClosing Date: 1/4/25From its humble beginnings in 1979, Sci-Fleet has grown to be one of the largest organisations within the motor vehicle industry.Our commitment and passion to our customers has seen Sci-Fleet Toyota become the largest...

  • Trainee Service Advisor

    6 hours ago

    Brisbane, Queensland, Australia Sci-Fleet Motors Full time

    Trainee Service Advisor Reference Number - 0123445567567Working Hours: Full TimeSalary: Competitive Remuneration PackageClosing Date: 1/4/25From its humble beginnings in 1979, Sci-Fleet has grown to be one of the largest organisations within the motor vehicle industry.Our commitment and passion to our customers has seen Sci-Fleet Toyota become the largest...