Consumer Experience Team Leader

7 months ago

Leongatha, Australia Gippsland Southern Health Service Full time

**Reference Number**

**Position Title**

**Employment Class**

**Employment Type**

**Location**

Both Leongatha & Korumburra Campuses

**Hours**

**Position Summary**
- **Excellent benefits including Salary Packaging + Novated Car Leasing + Employee Assistance Program**:

- **Great work location - only 1 1/2 hrs from Melbourne and 20 mins to fantastic beaches**:

- **Short-term accommodation options may be available to assist with relocation at a reduced cost**

**About Us**
Gippsland Southern Health Service (GSHS) is a major healthcare provider in the South Gippsland Shire. GSHS offers a broad range of services that meet the needs of a diverse and sparsely populated area. With two main acute facilities based at Leongatha and Korumburra, GSHS offers a broad range of specialist, general, acute, subacute, ambulatory, residential aged care and community services.**About the Role**
Reporting to our Best Care & Experience Manager, the Consumer Experience Team Leader will lead a highly committed and professional administration team to ensure our consumers receive a friendly and seamless experience when accessing our health service and support the growth of our consulting suites.**About You**
- If you have the following this position will be a great fit for you:
- Formal qualifications in administration, business, or frontline management or equivalent experience
- Demonstrated experience in supporting a small team of staff, healthcare-focused would be an advantage
- Competent skills using Microsoft Office products and electronic medical systems such as iPM, Uniti, or Genie
- Sound knowledge of anatomy and medical terminology to support Medical Imagining Bookings
- Demonstrated ability to exercise good judgment and maintain confidentiality
- High level of interpersonal and communication skills to make sure we provide excellent customer service
- Demonstrated organisational skills including the ability to work without direct supervision
- Capacity and willingness to be flexible and adapt to changing environments
- The above abilities would be fantastic, however, we can provide support and development in the various areas of this position, and the most important thing is that you have excellent people skills, are consumer focused and care that we provide an excellent service to our community.- Staff have access to supportive staff mentoring, education and development programs. Salary Packaging is available for all staff. The successful applicant will be required to provide a current satisfactory police check.-
**Equity and Accessibility Commitment**Selection Criteria**
- Essential : I have had my COVID-19 vaccine, or if I am successful in obtaining this role, I am willing to receive a COVID-19 vaccine (3) before commencing.
- Essential : Formal qualifications in administration, business, or frontline management or equivalent experience.
- Essential : Demonstrated experience in supporting a small team of staff, undertaking customer service and front reception, healthcare-focused would be an advantage.
- Essential : Competent skills using Microsoft Office products (Word, Outlook, Excel, PowerPoint, Publisher) and electronic medical systems such as iPM, Uniti, or Genie
- Essential : Sound knowledge of anatomy and medical terminology to support Medical Imagining Bookings
- Essential : Demonstrated ability to exercise good judgment and maintain confidentiality
- Essential : Demonstrated organisational skills including the ability to work without direct supervision
- Desirable : Experience making medical imaging appointments would be advantageous.

**Contact**

**Closing Date

  • Best Care

    3 days ago

    Leongatha, Australia Gippsland Southern Health Service Full time

    **Reference Number** **Position Title** **Employment Class** **Employment Type** **Location** - Both Leongatha & Korumburra Campuses - Korumburra Campus **Hours** **Position Summary** - **Excellent benefits including Salary Packaging + Novated Car Leasing + Employee Assistance Program**: - **Great work location - only 1 1/2 hrs from Melbourne and 20...

  • Team Leader Infrastructure Maintenance

    4 months ago

    Leongatha, Australia South Gippsland Shire Council Full time

    **Job No**:SGSC711*** **Location**:Leongatha****: **ABOUT US**: South Gippsland Shire Council offers a friendly and professional workplace with values based leadership. We put our customer at the centre of all we do and strive to deliver exceptional projects and services to our community. Our region provides a perfect blend of coast and country. Enjoy...

  • Team Member

    7 months ago

    Leongatha, Australia EG Group Full time

    **Casual Employment**: - **Casual Pay Rate: $32.76 + Super + Discounts**: - **Location: Leongatha, 3953** We are currently looking for Team Members to join our frontline Fuel team at our **Leongatha 3953 **store. We are dedicated to putting the customer first and creating great experiences to keep them coming back for more! **ABOUT THE ROLE** - Deliver...

  • Team Member

    7 months ago

    Leongatha, Australia EG Group Full time

    **Casual Employment**: - **Location: Leongatha, 3953** We are currently looking for Team Members to join our frontline Fuel team at our **Leongatha 3953 **store. We are dedicated to putting the customer first and creating great experiences to keep them coming back for more! **ABOUT THE ROLE** - Deliver brilliant customer service to keep our EG customers...

  • Float & Delivery - Infrastructure Maintenance Team

    3 months ago

    Leongatha, Australia South Gippsland Shire Council Full time

    **Job No**:SGSC718*** **Location**:Leongatha****: **ABOUT US**: South Gippsland Shire Council offers a friendly and professional workplace with values based leadership. We put our customer at the centre of all we do and strive to deliver exceptional projects and services to our community. Our region provides a perfect blend of coast and country. Enjoy...

  • School Work Experience Program

    7 months ago

    Leongatha, Australia South Gippsland Shire Council Full time

    **Job No**: **SGSC649** *** **Location**: **Leongatha** *** ***: South Gippsland Shire Council is passionate about building and sustaining a great workplace, principled leadership, and providing great opportunities. Our values are present in what we do and how we do it. With a renewed focus on innovation and collaboration, valuing difference and a belief...

  • Survivorship Clinical Project Lead

    6 months ago

    Leongatha, Australia Gippsland Southern Health Service Full time

    **Reference Number** **Position Title** **Employment Class** **Employment Type** **Location** Leongatha Campus **Hours** **Position Summary** - **Excellent benefits including Salary Packaging + Novated Car Leasing + Employee Assistance Program**: - **Great work location - only 1 1/2 hrs from Melbourne and 20 mins to fantastic beaches**: -...

  • Fresh Service Team Member

    2 months ago

    Leongatha, Australia Woolworths Full time

    **Fresh Service Team Member**: From meats and cheeses to antipasto, you’ll handle some delicious products. With a focus on behind the glass ‘in the deli’, we deliver a consistent and fresh customer service experience with our wide range of products. Always ensuring product quality, date checks and the highest food safety standards. Woolworths are...

  • Night Fill Team Member

    3 months ago

    Leongatha, Australia Woolworths Full time

    **Night Fill Team Member**: Starting in the afternoons or evenings, your work in restocking our shelves is vital in keeping the store ticking and our customers happy. Regular use of store equipment including pallet jacks, cutting tools, PPE for cold areas as required will be tools provided to support you in delivering a great offer to our...

  • Admin Assistant

    7 months ago

    Leongatha, Australia Gippsland Southern Health Service Full time

    **Reference Number** **Position Title** **Employment Class** **Employment Type** **Location** Both Leongatha & Korumburra Campuses **Hours** **Position Summary** - **Excellent benefits including Salary Packaging + Novated Car Leasing + Employee Assistance Program**: - **Great work location - only 1 1/2 hrs from Melbourne and 20 mins to fantastic...

  • Leading Program Manager

    6 days ago

    Leongatha, Australia Uniting Full time

    About the OpportunityWe are seeking a highly experienced and passionate Program Manager to lead our child, youth and family services in Gippsland.The successful candidate will have a proven track record of delivering high-quality programs and services that make a positive impact on families and communities.Key ResponsibilitiesLead the development and...

  • Store Manager

    7 months ago

    Leongatha, Australia EG Group Full time

    **$60,100 - $62,100 Salary Band + Super + Bonus + Discounts**: - **Permanent Full-Time (40 Hours)**: - **Location: Leongatha, 3953** We are looking for a Full Time Store Manager in **Leongatha 3953 **to lead and develop your frontline team, through clear direction, customer focus and operating standards to drive store performance through sales, profit...

  • Dietitian

    7 months ago

    Leongatha, Australia Gippsland Southern Health Service Full time

    **Reference Number** **Position Title** **Employment Class** **Employment Type** **Location** Both Leongatha & Korumburra Campuses **Hours** **Position Summary** - **Excellent benefits including Salary Packaging + Novated Car Leasing + Employee Assistance Program**: - **Great work location - only 1 1/2 hrs from Melbourne and 20 mins to fantastic...

  • Dietitian

    3 days ago

    Leongatha, Australia Gippsland Southern Health Service Full time

    **Reference Number** **Position Title** **Employment Class** **Employment Type** **Location** Both Leongatha & Korumburra Campuses **Hours** **Position Summary** - **Excellent benefits including Salary Packaging + Novated Car Leasing + Employee Assistance Program**: - **Great work location - only 1 1/2 hrs from Melbourne and 20 mins to fantastic...

  • Team Member

    3 months ago

    Leongatha, Australia South Gippsland Shire Council Full time

    **Job No**:SGSC724*** **Location**:Leongatha****: **ABOUT US**: South Gippsland Shire Council offers a friendly and professional workplace with values based leadership. We put our customer at the centre of all we do and strive to deliver exceptional projects and services to our community. Our region provides a perfect blend of coast and country. Enjoy...

  • Infrastructure Maintenance Team Members

    3 months ago

    Leongatha, Australia South Gippsland Shire Council Full time

    **Job No**:SGSC717*** **Location**:Leongatha & Foster*** ***: **ABOUT US**: South Gippsland Shire Council offers a friendly and professional workplace with values-based leadership. We put our customer at the centre of all we do and strive to deliver exceptional projects and services to our community. Our region provides a perfect blend of coast and...

  • Manager Children Youth

    3 months ago

    Leongatha, Australia Uniting Vic.Tas Full time

    **Permanent full-time position**: - **Increase fortnight take-home pay with access to $15,900 salary packaging benefits!**: - **Based across our Inner Gippsland offices located in Leongatha, Morwell & Warragul** **About the opportunity**: We have a rare opportunity for a Manager to join our Gippsland Leadership Team. The Manager is responsible for the...

  • Primary Health Admin Assistant

    6 months ago

    Leongatha, Australia Gippsland Southern Health Service Full time

    **Reference Number** **Position Title** **Employment Class** **Employment Type** **Location** Leongatha Campus **Hours** **Position Summary** - **Excellent benefits including Salary Packaging + Novated Car Leasing + Employee Assistance Program**: - **Great work location - only 1 1/2 hrs from Melbourne and 20 mins to fantastic beaches**: -...

  • Casual Public Amenities Team Members

    4 months ago

    Leongatha, Australia South Gippsland Shire Council Full time

    **Job No**:SGSC714*** **Location**:Leongatha****: **ABOUT US**: South Gippsland Shire Council offers a friendly and professional workplace with values based leadership. We put our customer at the centre of all we do and strive to deliver exceptional projects and services to our community. Our region provides a perfect blend of coast and country. Enjoy...

  • Outdoor Team Members

    7 months ago

    Leongatha, Australia South Gippsland Shire Council Full time

    **Job No**:SGSC668*** **Location**:Leongatha****: **ABOUT US**: South Gippsland Shire Council offers a friendly and professional workplace with values based leadership. We put our customer at the centre of all we do and strive to deliver exceptional projects and services to our community. Our region provides a perfect blend of coast and country. Enjoy...