Change Chapter Lead

1 month ago

Sydney, Australia Commonwealth Bank of Australia Full time

Change Chapter Lead

**Change Chapter Lead**

**See yourself in our team**:
The Financial Crimes (FC) Domain brings together key capabilities to disrupt financial crime & deliver on our regulatory obligations to protect our customers and community.

This role will join the FC OCM team, which supports the execution of the Group's Financial Crime Compliance strategic initiatives. Working in partnership with our Crews and business stakeholders, the OCM team aims to simplify and embed changes for our people and customers.

The OCM team supports a large number of Crews and projects. This role will largely support the 'Sirius & Operating Model Transformation program' which will implement a new strategic Workflow & Case Management platform (known as Sirius) for the Financial Crime Operations team of circa 2,000+ team members. This is a complex, large scale and multi-stream program of work which will deliver significant benefits and better outcomes for our people & customers.

**Do work that matters**:
As the Chapter Lead, you will lead the change, business engagement and change strategy for multiple programs of change, as well as a team of change delivery resources to achieve effective and sustainable change and business outcomes.

In this role you will work closely with your Crew Lead, Product Owners, change owners, squads and key business stakeholders to understand and manage the change for your Chapter, and guide others to do the same.

More specifically, you will:

- Lead a team of change practitioners providing day to day people management, including onboarding, hiring, skill building, career development, coaching, and performance management.
- Ensure the people-related benefits and risks of the change are well-understood and managed including activities which contribute to post-implementation benefit realisation.
- Develop and execute effective strategies and plans to manage the people impact of proposed changes and projects, including overseeing all related communications, training and stakeholder engagement.
- Provide change advice to project delivery teams; stakeholders and senior leaders; working as a key business partner/advisor.
- Lead the identification, management and engagement of stakeholders, including identification and resolution of stakeholder operational risks & issues.
- Lead the effective delivery of the change interventions and solution; working cross functionally to ensure the change outcomes are successfully achieved.
- Partner with key stakeholder to understand their change needs and provide insights into the stakeholder groups, knowledge and ability gaps.
- Provide responsive, effective, accurate and timely change advice to senior leaders and report regularly on progress and achievement of change outcomes.
- Lead the development of artefacts, including change impact assessment, change implementation plans, communication plans, stakeholder engagement, business readiness assessment and resistance management plan.
- Report on the effectiveness of the change management discipline and leverages insights to inform continuous improvement opportunities back to the broader Change Management Chapter Area and Practice.
- Collaborate across the Change Management Chapter Area and Practice to drive knowledge sharing, learning and problem solving.

**We're interested in hearing from people who have**:

- Excellent people leadership skills
- Demonstrated experience in delivering OCM and communication strategies in large and complex environments, effectively managing the challenges and sensitivities these changes involve.
- A proactive approach and ability to work autonomously
- An agile mindset and experience with agile practices
- Demonstrable commercial acumen and operational excellence
- Strong ability to negotiate and influence stakeholders, manage expectations and drive outcome

**If this sounds like you, **

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 15/05/2024

Job ID REQ210180

  • Change Chapter Lead

    1 week ago

    Sydney, Australia Commonwealth Bank Full time

    **Change Chapter Lead** **See yourself in our team**: The Financial Crimes (FC) Domain brings together key capabilities to disrupt financial crime & deliver on our regulatory obligations to protect our customers and community. This role will join the FC OCM team, which supports the execution of the Group’s Financial Crime Compliance strategic...

  • Chapter Lead, Change Management

    2 months ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Chapter Lead, Change Management (12-month Secondment) **Chapter Lead, Change Management** - Sydney location - You are passionate about change and digital technology - Our team is committed to providing the best digital experiences for our customers - We work in a collaborative, fast-paced environment committed to continuous improvement **See yourself in...

  • Chapter Lead, Change Management

    2 months ago

    Sydney, Australia Commonwealth Bank Full time

    **Chapter Lead, Change Management** - Sydney location - You are passionate about change and digital technology - Our team is committed to providing the best digital experiences for our customers We work in a collaborative, fast-paced environment committed to continuous improvement **See yourself in our team** The OCM Chapter is responsible for delivering...

  • Chapter Lead Business Solutions

    1 month ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Chapter Lead Business Solutions **"At CommBank we are proud to support flexibility, let's discuss what this means for you"** The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business,...

  • Chapter Lead Business Solutions

    1 week ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Chapter Lead Business Solutions **"At CommBank we are proud to support flexibility, let's discuss what this means for you"** The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business,...

  • Chapter Lead Business Solutions

    1 week ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    **"At CommBank we are proud to support flexibility, let's discuss what this means for you"** The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and customers' needs. The...

  • Chapter Lead Business Solutions

    1 week ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    **"At CommBank we are proud to support flexibility, let's discuss what this means for you"** The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and customers' needs. The...

  • Chapter Lead Business Solutions

    3 weeks ago

    Sydney, Australia Commonwealth Bank Full time

    **“At CommBank we are proud to support flexibility, let’s discuss what this means for you”** The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and customers’...

  • Chapter Lead, Change and Projects

    2 months ago

    Sydney, Australia ING Full time

    Our ING Consumer Lending Tribe are passionate about driving change and differentiation and we are looking for our newest and brightest **Chapter Lead - Change and Projects** to join our high performing team to drive the successful end to end delivery of several key Consumer Lending programs. In this key role, you will be the contact point within the tribe...

  • Chapter Lead

    1 month ago

    Sydney, Australia Co Talent IT Recruitment Pty Ltd Full time

    2 Stage Interview Process - Flexible Working Environment - People First Culture **About the Company**: A global investment bank that understands the fast-paced and ever-evolving world demands faster, offering more adaptive strategies and solutions who have embraced an agile transformation. Located in the heart of Sydney's CBD, with visions to provide the...

  • Chapter Lead Financial Accounting

    1 month ago

    Sydney, Australia Allianz Australia Full time

    At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flexibility for balance and the support you need. We know that flexible work...

  • Chapter Lead

    2 months ago

    Sydney, Australia ED - Group Support Functions Full time

    **About us**: The purpose of endeavourX is to bring the best of data, design and tech to make drinks experiences easy & inspiring for everyone.endeavourX operates as cross-functional agile teams solving prioritised customer problems with dedicated resources from within endeavourX & beyond. Our agile** **teams are empowered to innovate and deliver an...

  • Chapter Lead Product Management

    2 months ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Chapter Lead Product Management - Permanent Full time opportunity - You will play a key role in designing and implementing features that do the basics so well they are almost unnoticed and exceeds customer expectations in defining moments - You are a progressive people leader, helping to build customer focussed solutions - You will double-hat as a Product...

  • Chapter Lead Risk in Change

    2 weeks ago

    Sydney, Australia Commonwealth Bank Full time

    **Chapter Lead Risk In Change - Consumer Finance** **Do work that matters** As a Chapter Lead Risk In Change, you and your team will be responsible for assessing and managing risks arising from changes to products, processes, systems, regulatory requirements and internal policies. You will work closely with RBS Consumer Finance (CF) stakeholders, build...

  • Chapter Lead, Data Analytics

    6 days ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Chapter Lead, Data Analytics - **You are **a curious and enthusiastic individual with a true passion for mentoring data analysts and being an advocate for your team's work - **We **are a values-driven team of analytical techsperts, who believe in the power of proof, supporting growth and getting excited over data storytelling - **Together we can **harness...

  • Chapter Lead, Data Analytics

    1 week ago

    Sydney, Australia Commonwealth Bank Full time

    **You are **a curious and enthusiastic individual with a true passion for mentoring data analysts and being an advocate for your team’s work - **We **are a values-driven team of analytical techsperts, who believe in the power of proof, supporting growth and getting excited over data storytelling - **Together we can **harness the power of data, analytics,...

  • Chapter Lead, Data Analytics

    1 week ago

    Sydney, Australia Commonwealth Bank Full time

    **You are **a curious and enthusiastic individual with a true passion for mentoring data analysts and being an advocate for your team’s work - **We **are a values-driven team of analytical techsperts, who believe in the power of proof, supporting growth and getting excited over data storytelling - **Together we can **harness the power of data, analytics,...

  • Chapter Lead Product Management

    2 months ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Permanent Full time opportunity - You will play a key role in designing and implementing features that do the basics so well they are almost unnoticed and exceeds customer expectations in defining moments - You are a progressive people leader, helping to build customer focussed solutions - You will double-hat as a Product Chapter Lead, and an experienced...

  • Chapter Lead

    1 month ago

    Sydney, Australia Co Talent IT Recruitment Pty Ltd Full time

    Global Investment Bank - Technical and People Management - Modern Tech Stack **About the Company** - This global investment bank have just gone through a massive Agile transformation. They are a global leader in the domain of clearing offering access to a wide range of listed instruments on markets across the globe. Located in Sydney's CBD, they truly value...

  • Chapter Area Lead, Agility Practice

    1 month ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Chapter Area Lead, Agility Practice - You are a true leader who enjoys collaboration - A champion for driving quality customer outcomes and business results - You are passionate about business agility and enjoy mentoring and coaching teams. The Agility Chapter's purpose is to build a strong community of practitioners with deep expertise in coaching agility...