Case Manager Homelessness

4 weeks ago

Spring Hill, Australia Employment Plus AU Full time

Number of Positions Available:

1

- Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Why this role matters

The Salvation Army Australia’s Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

About the role

We have a exciting opportunity for a Case Manager to provide case management support, in either a community based and/or residential based setting, that assists people to achieve housing stability, experience improved social inclusion and achieve a level of self-mastery that will enable them to sustain tenancy and lead their best lives. This support is achieved through person-centred case management incorporating person centred, recovery, trauma informed and strengths-based practices whilst working effectively with other members of the team to provide a comprehensive service that reflects the vision, mission and values of The Salvation Army.

You will successfully
- Establishing relationships with individuals that access the service that encourage self-determination and participation
- Providing case management support to individuals in accordance with TSA case management models and standards of practice
- Ability to complete thorough assessments, inclusive of needs, risks and vulnerabilities
- Ongoing assessment of the individuals’ presenting issues, vulnerabilities and needs from initial intake to exit
- Individual case planning in collaboration with the individual including a range of interventions that address the needs or goals of the individual, as well as barriers to achieving those
- Assisting individuals to access support services and establish community supports, and where needed provide advocacy for the person with service providers
- Maintenance of accurate, up to date records and data in accordance with TSA standards and procedures using TSA information systems
- Service gaps are identified and recommendations for service delivery improvements are made to the Team Leader
- Displays high levels of emotional intelligence, with an awareness of how personal values and beliefs can impact work
- Ability to work weekends and night shift as required

This is a full time position. This position is based in a 24/7 Women's Service and may require some afternoon and weekend shifts. Salary and conditions are in accordance with SCHADS Crisis Lvl 2.

You will have
- Tertiary qualification in Community Services, Social Work or related field. A degree level qualification is preferred
- Relevant experience in a social service environment including in client assessment and case management
- QLD Working with Children Check (position is located at a site that provides overnight accommodation to young people and/or provides support to families in a home setting)
- Valid QLD Driver’s Licence
- First Aid Certificate
- We are committed to providing a safe environment for our people. Please note that The Salvation Army has a mandatory vaccination procedure._

What we offer
- NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Financial, retail and lifestyle discounts and benefits
- Employee Assistance Program - Independent confidential counselling service
- An inclusive culture of dedicated, passionate and professional team members- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We are committed to providing a safe environment for our people. _
- Please note that The Salvation Army has a mandatory vaccination procedure._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_

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