Compliance & Assurance Lead

2 weeks ago


Joondalup, Australia RAC Full time

Compliance & Assurance Lead

We are currently in search of a Compliance and Assurance Lead for a permanent, full-time position. In this role, you'll play a crucial part in ensuring that our Sales and Member Services business aligns with member expectations, while also upholding rigorous standards of risk management, compliance and quality assurance.

**What you need to know**

**Location** : Experience the best of both worlds with a hybrid setup between Joondalup, West Perth, and the comfort of your home.

**What will you be doing**:

- Cultivate strong working relationships with stakeholders, including risk, compliance and assurance professionals across the business.
- Develop and improve frameworks that help the business in complying with regulatory obligations and RAC policies and procedures.
- Conduct regular assessments and audits to identify areas of non-compliance or improvement opportunities and develop strategies to address them
- Support quality assurance programs and risk management including control assessments and key control testing.
- Supporting the business in the design of new programs or projects to help ensure high quality services and effective risk management.
- Monitor regulatory developments and assess their potential impact on the organisation, proactively recommending adjustments to compliance strategies as necessary

**What we are looking for**:
As a member-based organisation, alignment to our values is essential, in addition to:

- Demonstrated experience in supporting business improvement activities, ideally in a financial services, customer service or other frontline environment.
- Strong risk management, compliance and assurance-related skills.
- Excellent analytical, problem-solving, and decision-making skills, with the ability to effectively manage complex compliance issues
- Commitment to integrity and professionalism.
- Tertiary qualifications in a related discipline are desirable.
- Value and commitment to integrity, ethics, and professionalism in all aspects of work

**What can we offer you?**
- Secure a full-time, permanent position within your local community, where every day brings new opportunities for growth and connection
- Genuine career development pathways, supported by ongoing training and mentorship, offering tangible advancement opportunities.
- Enjoy the endless perks such as free Roadside Assistance, discounts on RAC products and services, and a host of other benefits, including insurance, holiday getaways, and more
- An inclusive & supportive environment, enabling all abilities to strive for success.
- Professional career development & ongoing training.
- Generous discounts on home, contents & car insurance, plus free roadside assistance.
- Member benefits & opportunity to join a very active Social Club.

Applications Close COB Friday 10th May 2024.

BetterJourneysRAC

Job ID JR103590



  • Joondalup, Australia RAC Full time

    Compliance & Assurance LeadWe are currently in search of a Compliance and Assurance Lead for a permanent, full-time position. In this role, you'll play a crucial part in ensuring that our Sales and Member Services business aligns with member expectations, while also upholding rigorous standards of risk management, compliance and quality assurance.What you...


  • Joondalup, Australia Royal Automobile Club of WA Full time

    We are currently in search of a Compliance and Assurance Lead for a permanent, full-time position. In this role, you'll play a crucial part in ensuring that our Sales and Member Services business aligns with member expectations, while also upholding rigorous standards of risk management, compliance and quality assurance. - What you need to know - Location:...


  • Joondalup, Australia Royal Automobile Club of WA Full time

    Our Sales and Service contact centre support over 1 million RAC members providing exceptional member experiences every day. At the heart of it all, helping members through breakdowns, consulting on the best products to meet their needs and helping them get the most out of their membership with RAC. We are currently on the lookout for a Quality Assurance...


  • Joondalup, Australia City of Joondalup Full time

    The City of Joondalup takes pride in being a Local Government that has been internationally recognised for providing outstanding services to the local community. To continue to set the standard in WA Local Government for innovative services and programs, we are seeking highly motivated, enthusiastic employees who will be committed to making a positive...

  • Quality, Risk

    4 weeks ago


    Joondalup, Australia Royal Automobile Club of WA Full time

    We are currently seeking a Quality, Risk and Compliance Manager to lead and oversee quality, risk, and compliance frameworks for Motoring & Home Services (M&HS). - This position contributes to M&HS’s Strategy by providing assurance that M&HS’s operations are safely, effectively, and efficiently meeting member needs within prescribed risk tolerance(s) and...


  • Joondalup, Australia Edith Cowan University Full time

    The International Portfolio is responsible for leading the University’s international growth, engagement and the establishment of new international education and commercial enterprises. It manages the University’s principal international partnerships, and it develops and supports international relationships that: enhance the University’s global...


  • Joondalup, Australia Edith Cowan University Full time

    The International Portfolio is responsible for leading the University’s international growth, engagement and the establishment of new international education and commercial enterprises. It manages the University’s principal international partnerships, and it develops and supports international relationships that: enhance the University’s global...


  • Joondalup, Australia Edith Cowan University Full time

    The International Portfolio is responsible for leading the University’s international growth, engagement and the establishment of new international education and commercial enterprises. It manages the University’s principal international partnerships, and it develops and supports international relationships that: enhance the University’s global...


  • Joondalup, Australia Edith Cowan University Full time

    The International Portfolio is responsible for leading the University’s international growth, engagement and the establishment of new international education and commercial enterprises. It manages the University’s principal international partnerships, and it develops and supports international relationships that: enhance the University’s global...


  • Joondalup, Australia Edith Cowan University Full time

    The International Portfolio is responsible for leading the University's international growth, engagement and the establishment of new international education and commercial enterprises.It manages the University's principal international partnerships, and it develops and supports international relationships that: enhance the University's global reputation;...


  • Joondalup, Australia Edith Cowan University Full time

    The International Portfolio is responsible for leading the University’s international growth, engagement and the establishment of new international education and commercial enterprises. It manages the University’s principal international partnerships, and it develops and supports international relationships that: enhance the University’s global...


  • Joondalup, Australia Edith Cowan University Full time

    The International Portfolio is responsible for leading the University's international growth, engagement and the establishment of new international education and commercial enterprises.It manages the University's principal international partnerships, and it develops and supports international relationships that: enhance the University's global reputation;...


  • Joondalup, Australia Navitas Full time

    **About the role** The Quality and Compliance Manager will deliver quality practices including management and oversight of compliance and quality audits, accreditation and renewals of registration with the Tertiary Education Quality Standards Agency, continuous improvement of the policy framework, corporate and academic governance processes, strategic...


  • Joondalup, Australia JB Hi-Fi Full time

    Safety & Compliance Coordinator Apply now Job no: 511066 Work type: Permanent Full Time Location: WA - Metro Categories: Operations About Us JB Hi-Fi Group is one of Australasia’s largest and most trusted retailer groups with hundreds of stores trading under the JB HiFi and The Good Guys banners, supported by a network of Home...


  • Joondalup, Australia RAC Full time

    Quality, Risk and Compliance Manager With over 1.3 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA." We are currently seeking a Quality, Risk and Compliance Manager to lead a team...


  • Joondalup, Australia Royal Automobile Club of WA Full time

    With over 1.3 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA." We are currently seeking a Quality, Risk and Compliance Manager to lead a team in our busy contact centre. In this...


  • Joondalup, Australia Navitas Full time

    About the roleThe Quality and Compliance Manager will deliver quality practices including management and oversight of compliance and quality audits, accreditation and renewals of registration with the Tertiary Education Quality Standards Agency, continuous improvement of the policy framework, corporate and academic governance processes, strategic planning,...


  • Joondalup, Australia Edith Cowan University Full time

    Edith Cowan University (ECU) is a leading multi-campus university in Western Australia serving communities nationally and internationally. For 17 years in a row, ECU has achieved a 5 (out of 5 star) star rating for teaching quality in the 2024 Good Universities Guide (GUG). ECU is ranked in the world's Top 100 universities under 50 years old in the 2023...


  • Joondalup, Australia Edith Cowan University Full time

    Edith Cowan University (ECU) is a leading multi-campus university in Western Australia serving communities nationally and internationally. For 17 years in a row, ECU has achieved a 5 (out of 5 star) star rating for teaching quality in the 2024 Good Universities Guide (GUG). ECU is ranked in the world's Top 100 universities under 50 years old in the 2023...

  • Quality, Risk

    1 week ago


    Joondalup, Australia Royal Automobile Club of WA Full time

    We are currently seeking a Quality, Risk and Compliance Manager to lead and oversee quality, risk, and compliance frameworks for Motoring & Home Services (M&HS). This position contributes to M&HS's Strategy by providing assurance that M&HS's operations are safely, effectively, and efficiently meeting member needs within prescribed risk tolerance(s) and in...