Associate Director/director

4 months ago

Perth, Australia Faster Horses Pty Ltd Full time

Company Description

YouGov is an international market research and data analytics group.

Our mission is to supply a continuous stream of accurate data and insight into what the world thinks, so that companies, governments and institutions can better serve the people and communities that sustain them.

We have the best data and the best tools. We continuously challenge conventional approaches to research, and we disrupt our industry to ensure that our clients always get the best solutions.

We are driven by a set of shared values. We are fast, fearless and innovative. We work diligently to get it right. We are guided by accuracy, ethics and proven methodologies. We respect and trust each other, and bring these values into everything that we do.

Each day, our highly engaged proprietary global panel of over 15 million people provides us with thousands of data points on consumer opinions, attitudes and behaviors. We combine this continuous stream of data with our research expertise to provide insights that enable intelligent decision-making and informed conversations.

With operations in the UK, North America, Mainland Europe, the Nordics, the Middle East, India and Asia Pacific, YouGov has one of the world’s largest research networks.

Supporting the wellbeing of our staff, including maintaining a good work-life balance, is important to us. We support flexible working arrangements where appropriate for a role, with many locations offering a hybrid office-and-remote working approach.

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, disability status, or any other characteristic protected by law. All employment decisions are made on the basis of occupational qualifications, merit, and business need.

**Job Description**:
**Role Overview**

The Account Director plays an integral role in the organisation, working closely with those senior to them, and helping to grow more junior members of the team, nurturing them, and teaching them the ropes.

The Account Director needs to establish strong client relationships, deliver projects of a high quality, ensure budgets, deadlines and client needs are met with efficiency.

They are responsible for managing medium to large sized clients, and both qualitative and quantitative projects. They also play a strong internal role in developing materials and IP required to put forward winning proposals and ideas to our clients and prospects.

**KEY RESULT AREAS (KRA’S) - JOB SPECIFIC**

**1. Project/Account/Client Management**
- Manage clients, projects and relationships ensuring that everything runs smoothly and that a strategic view is taken of their business
- independently for medium-sized business, and jointly with the Managing Directors for large businesses
- Undertake both quantitative and qualitative projects - undertaking interviews, running groups, crunching numbers for quant, participating in brainstorming sessions, compiling both qual and quant presentations.
- Troubleshoot issues with suppliers and handle unplanned occurrences with high levels of capability.
- Support those senior to you in the organisation.
- Develop a trusted advisor relationship with key clients and suppliers

**2. Business Development**
- Identify new business opportunities and pursue them.
- Attend new business meetings and write proposals, with a focus on independent proposal writing for medium sized clients, and working jointly on large clients with the Managing Directors
- Responsible for effective and efficient on-boarding and integration of new clients and developing existing client relationships.
- Assist in development of the business more broadly, cementing an enthusiastic and can-do culture and a winning work ethic

**3. Elevating company profile**
- Have a strong understanding of the Faster Horses position in the market, corporate vision, and offer across:

- Brand and communications research
- Corporate reputation research
- New product and service development research
- Customer experience research
- Always talk positively about Faster Horses, and look for opportunities to position the organisation as superior to competitors.
- Know, and talk about the new Faster Horses initiatives in a compelling manner.

**4. Staff & Professional Development**
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organisations.
- Contribute to the professional development of all team members via on the job coaching and development of training materials.
- Keep up to date with industry changes by reading industry newsletters, attending industry update meetings and other relevant activities.

**5. Cultural Contribution**
- Contribute towards a dynamic, enthusiastic, and supportive team en

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