Anz Business Insights Manager

2 weeks ago


Brisbane, Australia TROOCOO Pty Ltd Full time

Leading ASX organisation
- Brand & Marketing - Insights and Analytics
- Critical role driving key business initiatives

As the ANZ Business Insights Manager, you will be responsible for the organization's customer insights, consumer research and pricing functions which significantly contribute to providing insights and recommendations into the business to help drive key business decisions. You will oversee a team of specialists that gathering consumer insights from a variety of sources, including transactional and operational data, as well as consumer research and testing.

Key Responsibilities:

- Lead strategic initiatives across customer insights, brand health, quantitative and qualitative research, new product development, customer segmentation, product and pricing research;
- Source data from a variety of sources including transactional and operational data, consumer research and testing, and other relevant sources to provide actionable insights;
- Develop critical monthly business reporting, providing regular and ad-hoc reports that explain business performance, diagnose issues and share opportunity areas;
- Develop ‘customers listening’ and tools for business health and KPI tracking including brand health tracking, customer satisfaction monitor, business health dashboards and a competitive database;
- Work closely with cross-functional teams to ensure insights are integrated into marketing and product development strategies;
- Monitor industry trends and provide recommendations to senior management including C-suite;
- Develop and manage relationships with external research agencies and vendor partners.
- At least 10 years of experience in consumer and marketing insights, preferably within a consumer sectors such as Travel, Hotels, Retail or FMCG;
- A degree in market research, psychology, business, or a related field;
- Strong analytical skills and experience using data analysis software including Power BI, Tableau, and Excel (Data Cubes);
- Excellent communication skills with the ability to present complex information in a clear and concise manner;
- The ability to work collaboratively and influence cross-functional teams;
- Strong project management skills with the ability to manage multiple projects simultaneously.


  • ANZ Bank Jobs

    1 month ago


    Brisbane, Australia ANZ Full time

    Job Description: As a Relationship Manager, you are responsible for delivering insightful customer conversations by being curious and passionate about businesses at all stages – start, run, grow and transition. You will acquire new customers as well as grow and retain your portfolio of customers by collaborating with product specialists to ensure...


  • Brisbane, Queensland, Australia ANZ Full time

    Job Description:As a Relationship Manager, you are responsible for delivering insightful customer conversations by being curious and passionate about businesses at all stages – start, run, grow and transition. You will acquire new customers as well as grow and retain your portfolio of customers by collaborating with product specialists to ensure customers'...


  • Brisbane, Australia Chartered Accountants ANZ Full time

    We encourage Passion to Grow and improve - Location: Sydney, Brisbane, or Melbourne - Great Culture + Great Team = Difference Makers - Build and develop strategic partnerships that deliver member value Are you a strategic thinker with a passion for building meaningful partnerships? Join our dynamic team at Chartered Accountants Australia & New Zealand (CA...


  • Brisbane, Australia Suncorp Group Full time

    Leverage your skills and expertise to make a meaningful impact 12 months contract opportunity Flexible location – Brisbane or Melbourne Join us as a Senior Insights and Reporting Advisor and be responsible for delivering timely, accurate, and relevant reports to help management identify, monitor, and manage risks across Suncorp Bank. In this role you...


  • Brisbane, Australia Symplicity Corporation Full time

    Symplicity is seeking a Marketing Manager to support our expansion into the ANZ region. In this role you will play an integral part in ensuring the success of the Marketing & Sales Teams, working on some of our key initiatives and leading Marketing efforts. - Responsibilities - Work closely with our global Marketing team to develop campaigns to engage target...


  • Brisbane, Australia ANZ Banking Group Full time

    **Req ID**: 57942 **Department**: Specialist Distribution Property **Division**: Australia Commercial **Location**: Brisbane About the role At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things -...

  • Associate Director

    4 weeks ago


    Brisbane, Australia ANZ Banking Group Full time

    About the role This role is within the market leading specialist Corporate & Institutional Health team. The Health business includes clients in sub-segments covering aged care, retirement living, land lease communities, hospitals, health REITS, diagnostic imaging, allied health, childcare and community care. **Role Location**: 111 Eagle Street, Brisbane,...


  • Brisbane, Australia Kerry Full time

    **Requisition ID** 45435 **Position Type** FT Permanent **Recruiter **#LI-SS1 **Posting Type** LI **About Kerry**: Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of...


  • Brisbane, Australia ANZ Banking Group Full time

    **Req ID**: 65792 **Department**: Business Banking QLD **Division**: Australia Commercial **Location**: Brisbane About the role At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things - be it buying their home, building a...


  • Brisbane, Australia OnTalent Full time

    ANZ Lead, People & Culture focus - Hands on tactical with a strategic focus - Professional development, leadership and capability development This well-established privately owned business, headquartered in New Zealand, is growing its Australian presence at a fast rate. Priding themselves on providing the agricultural industry with a range of innovative,...

  • Casm Specialist

    4 weeks ago


    Brisbane, Australia Chartered Accountants ANZ Full time

    We encourage Passion to Grow and improve - Collaborate with internal and external stakeholders to optimise the delivery of CASM and build key relationships. - Embrace innovation and identify improvement opportunities across CASM operations, product development and marketing activities. ABOUT THE ROLE This is a pivotal role where you will be a key player in...


  • Brisbane, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

    Small Business Lending Specialist Small Business Lending Specialist Req ID: Department: NBC Division: Australia Commercial Location: Brisbane About the roleAt ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve...


  • Brisbane, Australia GE HEALTHCARE Full time

    **Job Description Summary**: This leadership role ensures the effective day to day operation of the ANZ Services field planning and scheduling function, and will lead the transformation of the ANZ services teams to industry best practice field planning, scheduling and dispatch processes. With a core focus on improving the customer and employee experience the...

  • Ecommerce Manager

    4 weeks ago


    Brisbane, Australia Gybe Consulting Pty Ltd Full time

    Establish an eCommerce offering tailored to both B2B and B2C customers - Join a global leader within the grooming/styling industry and the pet segment - Drive sales growth and optimise performance through eCommerce & digital channels **The Organisation** Wahl (pronounced ‘WALL’) is a global leader in the grooming/styling industry and in the pet segment....


  • Brisbane, Australia Queensland Building and Construction Commission Full time

    About The QBCC The QBCC supports the growing Queensland community by providing information, advice and regulation to ensure the maintenance of proper building standards and remedies for defective building work. By doing this we promote confidence in the building and construction industry. Led by the Commissioner and governed by a board, the QBCC consists of...


  • Brisbane, Australia BOEING Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...


  • Brisbane, Australia Gallagher Full time

    **About us** Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co. Life at GB is an adventure - often fast paced,...


  • Brisbane, Australia Culture Kings Full time

    Director of Marketing ANZ Brisbane, QLDCulture Kings AU – Marketing /Full Time /HybridThe Director of Marketing is responsible for spearheading the company’s growth initiatives both domestically and across international markets by driving forward both digital and traditional marketing strategies. This role includes expanding into new geographical...


  • Brisbane, Australia ANZ Banking Group Full time

    **Req ID**: 61870 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Queen Street About the role Build a rewarding career in an innovative, fast paced and collaborative environment Be part of a team vital to transforming ANZ for the future Use your passion and curiosity for people, and put them at the centre of everything you...

  • Consumer Insights

    4 weeks ago


    Brisbane, Australia Gybe Consulting Pty Ltd Full time

    Fast paced role project coordinating the delivery of new products into market! - Join a large marketing team in a mass market consumer industry. - Brisbane based head office with opportunities for future career development. **The Client** Our client is in the business of food, boasting a rich history not only in Australia but across the globe. Time and time...