Client Services Coordinator

5 months ago

Edens Landing, Australia Southern Cross Care QLD Full time

Competitive salary package + Not for Profit Salary Sacrifice
- Great team working together to make a difference
- Supportive organisation/Great staff culture

**_Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each other_**
- Southern Cross Care QLD has an exciting opportunity for a Client Services Coordinator to join our community team based in Edens Landing working across the Logan region._

As a Client Services Coordinator you will be co-ordinating the implementation and delivery of the Commonwealth Home Support Programs (CHSP) ensuring quality consumer care outcomes are met as well as providing support to both internal and external stakeholders associated with the Home Care programs for the area.

**What can Southern Cross Care Queensland offer you?**
- Competitive salary package + benefit of NFP salary sacrifice options
- Opportunity to join a supportive organisation with great staff culture
- Ongoing individualised training and mentoring program
- Employee Assistance Program for employees and their families
- Financial support programs like Thrive (access 50% of your earned wages early)
- Purpose driven organisation making a real difference

**What are the key responsibilities?**
- Coordinating the day to day operation of the Commonwealth Home Support Programs (CHSP) including service coordination, assessment, care planning, monitoring, review and reporting to ensure effective delivery of care services to consumers.
- Managing a prescribed caseload including assessment and care planning to remain within budgetary constraints of the service users designated program(s).
- Ensuring all compliance, legislative, reporting and documentation requirements are met, including completing and maintaining timely, accurate and efficient administrative and communication systems.
- Providing practical assistance relating to meeting quality and audit requirements.
- Actively contributing to the Community Care team in quality and improvement and professional development processes.
- Collaborating with consumers to foster an understanding of their needs and aspirations in order to explore options and develop actions that best meets their care needs and gives greatest customer control over decision making.
- Recruiting, supervising and managing localised teams of personal care staff, ensuring they have access to appropriate professional development and training. Working collaboratively with Home Care management to maintain the workforce design to support the Home Care Package programmes.
- Managing of records for staff and customers.

**What you will bring to the role?**
- Cert IV level qualification in Human Services or a related field or equivalent experience in working with people with a disability in a home or community setting
- Diploma Level Qualification in Human Services or a related field or equivalent experience in working with people with a disability in a home or community setting (Highly desirable)
- Relevant understanding and experience in the delivery of health services and/or community-based services as well as complex case management
- Demonstrated understanding and knowledge of the needs of the clients from various funding programs (e.g. Home Care Packages and Commonwealth Home Support Programs)
- Demonstrated awareness and understanding of issues confronting aged consumers in a home or community setting
- Demonstrated knowledge and experience in aged program management (assessment, coordination and budgets) and understanding the care needs of people within the aged sector
- Demonstrated ability to supervise and lead staff
- Demonstrated ability to plan, co-ordinate and organise own work and work of team members
- Strong knowledge of the relevant Acts and prescribed requirements;
**Who is Southern Cross Care Queensland?**

Southern Cross Care Queensland (SCCQ) is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community.

Since then, SCCQ has grown to employ over 1000 staff caring for and supporting more than 2000 people across 13 residential aged care homes, 5 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS) and home care services in metropolitan and rural Queensland.

We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do.

At SCCQ, we are just as focused on creating a culture where every person matters. Our culture program, Known & Loved, is unique to Southern Cross Care Queensland, enabling staff to build genuine community connections with each other and those we serve.

**How can you apply?**

**_Our Mission_**_: Inspired by Catholic moral and social teachin

  • Client Housing Manager

    5 months ago

    Williams Landing, Australia Permalink Support Services Full time

    **THE ORGANISATION** Permalink Support Services is a registered National Disability Insurance Scheme (NDIS) Provider, that offers Homecare & Community Care services, Coordination, Therapy, Housing, Supported Independent Living and Job Active Programs, to people with a disability. Servicing all regions of Metropolitan Melbourne, Permalink is rapidly growing...

  • Disability Support Worker

    1 month ago

    Edens Landing, Australia wise willow support services Full time

    URGENT! Seeking a support worker for a Male Client in Edens Landing, Minimum of 4 hrs a week requires a Support working on Monday and Tuesday morning and Evening need to be able to start ASAP As a Casual Support Care Worker, you will be responsible for providing assistance to individuals with disabilities in various tasks and activities. This may include...

  • Carpenter Position at Target Business Services

    2 weeks ago

    Williams Landing, Victoria, Australia Target Business Services Full time

    Job Title: CarpenterCompany: Target Business ServicesJob Type: Full-timeLocation: Western MelbourneJob Description:We are seeking an experienced Carpenter to join our team at Target Business Services. As a Carpenter, you will be responsible for executing quality carpentry workmanship to the highest level while maintaining company standards and safety.Key...

  • Carpenter

    3 weeks ago

    Williams Landing, Australia Target Business Services Full time

    Target Business ServicesPosition:                                 Full Time – PermanentLocation:                              Shop 18/100 Overton Rd, Williams Landing VIC 3027Salary:                                    $74,000 Plus 11.5% SuperannuationOur...

  • Incident Management

    5 months ago

    Williams Landing, Australia Target Australia Pty Ltd Full time

    Location: Williams Landing, VIC, AU- Category: Information Technology- Work Type: Permanent Full Time**Who are We?**: **We are transforming Target with future-focused tech.** The future is personalised, simple and seamless! At Target, we’re aligning with a single purpose - to deliver an exceptional technology experience to every customer, and all our...

  • Office Administration Officer

    5 months ago

    Williams Landing, Australia Jinding Full time

    **Introduction**: Who we are... VICPROP, founded in 2013, is on a mission to revolutionise the way the world perceives the sales profession in the real estate industry. We offer an extensive range of services, including residential sales, leasing & property management, project marketing, commercial sales, and development consultation. Our dedicated team of...

  • Experienced Carpenter for Residential and Commercial Projects

    5 days ago

    Williams Landing, Victoria, Australia Target Business Services Full time

    About the Role:Target Business Services is seeking a highly skilled Carpenter to join their team at AJ Valley Homes. As a key member of the construction team, you will be responsible for executing quality carpentry workmanship on residential and commercial projects.Key Responsibilities:Execute quality carpentry workmanship to meet company standards and...

  • Skilled Carpenter Wanted for Residential and Commercial Projects

    3 weeks ago

    Williams Landing, Victoria, Australia Target Business Services Full time

    Job Title: CarpenterCompany: Target Business ServicesJob Type: Full-timeLocation: Western MelbourneWe are seeking a skilled Carpenter to join our team at Target Business Services. As a Carpenter, you will be responsible for executing quality carpentry workmanship, reading plans and specifications, and contributing to the construction of custom homes.Key...

  • Carpentry Specialist

    3 weeks ago

    Williams Landing, Victoria, Australia Target Business Services Full time

    Job Title: CarpenterTarget Business Services is seeking a skilled Carpenter to join our team. As a Carpenter, you will be responsible for executing high-quality carpentry workmanship, reading plans and specifications, and contributing to the construction of custom homes.Key Responsibilities:Execute quality carpentry workmanship to the highest level while...

  • Experienced Carpenter Wanted for Custom Homes Construction

    3 weeks ago

    Williams Landing, Victoria, Australia Target Business Services Full time

    Job DescriptionWe are seeking a skilled Carpenter to join our team at Target Business Services. As a Carpenter, you will play a vital part in the construction of custom homes, where attention to detail and quality craftsmanship is paramount.Key Responsibilities:Execute quality carpentry workmanship to the highest level while maintaining company standards and...

  • Bdm - Marketing Agency

    2 months ago

    Williams Landing, Australia 21 Webs Full time

    **About Us** 21 Webs is a leading marketing agency specialising in in creative & marketing services. We are dedicated to delivering innovative solutions and outstanding results for our clients. We are seeking a proactive and driven Business Development Manager to join our team and help us expand our client base. **Job Summary** The Business Development...

  • Dairy Farm Positions

    5 months ago

    Williams Landing, Australia Caguioa Enterprise Pty Ltd Full time

    On behalf of our client, Caguioa Enterprise Pty Ltd is seeking applicants for an Agricultural Technicians, Dairy Farmers, Senior Dairy Cattle Farm Operator and Dairy Cattle Farm Operator position to join their team located in Regional Victoria. Positions Available: Dairy Farm Positions 1. Dairy Farmers Applicants must have at least a Bachelor’s Degree or...

  • Dairy Farm Positions

    5 months ago

    Williams Landing, Australia Caguioa Enterprises Pty Ltd Full time

    On behalf of our client, Caguioa Enterprise Pty Ltd is seeking applicants for an Agricultural Technicians, Dairy Farmers, Senior Dairy Cattle Farm Operator and Dairy Cattle Farm Operator position to join their team located in Regional Victoria. Positions Available: Dairy Farm Positions 1. Dairy Farmers - Applicants must have at least a Bachelor’s Degree...

  • Dairy Farm Positions

    5 months ago

    Williams Landing, Australia Caguioa Enterprise Pty Full time

    On behalf of our client, Caguioa Enterprise Pty Ltd is seeking applicants for various positions for permanent full-time positions to join their team. Positions Available: Dairy Farm Positions 1. Dairy Farmer Applicants must have at least a Bachelor’s Degree or 5 years of relevant experience. 2. Agricultural/Dairy Technician Applicants must have at least...

  • Disability Support Worker

    5 months ago

    Williams Landing, Australia Ability support plus Full time

    Ability Support Plus a is an integrated residential and community care support services. **NEED TO START ASAP!!** **SOMEONE WHO HAVE EXPERIENCE WORKING WITH PHYSICAL AND INTELLECTUAL DISABILITIES.** We are seeking staff who are passionate about providing quality care and services to enable our clients to continue living in their homes. Our home care and...

  • Disability Support Worker

    5 months ago

    Williams Landing, Australia Ability support plus Full time

    Ability Support Plus a is an integrated residential and community care support services. **NEED TO START ASAP!!** **SOMEONE WHO HAVE EXPERIENCE WORKING WITH PHYSICAL AND INTELLECTUAL DISABILITIES.** We are seeking staff who are passionate about providing quality care and services to enable our clients to continue living in their homes. Our home care and...

  • Property Manager

    5 months ago

    Williams Landing, Australia Link-Talent Full time

    We have exciting opportunities for Property Managers in the Western suburbs! If you're seeking a fresh start, look no further. As a Property Manager, you'll have the chance to work with a diverse range of clients and properties, showcasing your expertise in the real estate industry. We're seeking passionate individuals who thrive in fast-paced environments...

  • Property Manager

    5 months ago

    Williams Landing, Australia Link Talent Full time

    Link Talent have exciting opportunities for Property Managers in the Western suburbs! If you're seeking a fresh start, look no further. As a Property Manager, you'll have the chance to work with a diverse range of clients and properties, showcasing your expertise in the real estate industry. We're seeking passionate individuals who thrive in fast-paced...

  • Real Estate Agent

    3 months ago

    Williams Landing, Australia Real Estate Full time

    **Are you ready to take on a challenge and kick start your Real Estate Career!** Do you thrive in a dynamic environment and have a knack for helping clients find their dream properties? If so, we want you to join our team at Top Realtors in Williams Landing. This is a fast-paced role, in a fun, friendly environment. This is a fantastic opportunity to get...

  • Painting Trades Worker

    3 months ago

    Williams Landing, Australia Shady Picasso Pty Ltd Full time

    Our client, Shady Picasso Pty Ltd, is looking for a skilled Painting Trades Worker who is interested in joining their team for a full-time position. They are located at Williams Landing, Victoria. Shady Picasso is a reputable painting company committed to transforming both residential and commercial spaces into dream havens. With an emphasis on quality...